R. K. M.
DhakaBangladesh
100% Job Success
Top Rated

Digital Management | Customer Happiness | Anything Virtual

Greetings! I am a freelance Digital Management Virtual Assistant and Customer Success Manager, working actively on Upwork for over six years. I have developed the skills and expertise to meet my client's expectations in managing day-to-day digital operations of online and eCommerce businesses, Saas, Fintech and technology startups. Below are some points to describe me shortly. #An engineering graduate with excellent English and interpersonal skills; #Jack of all techs, passionate about Digital Business and technology, Astronomy and life sciences. #6+ years experience working with B2B agencies, Fintech, eCommerce and Saas companies. #An efficient Digital Manager and Virtual Assistant, experienced in digital project and team management. #A passionate and empathic Customer Service Executive through Live Chat, ticketing systems, phone, and social media channels. #A team player, organized, detail-oriented, honest and truthful person. Over the past years, I have worked over 8000 hours for clients globally on this platform. I am handy with most parts of the digital world. I can manage eCommerce and Digital Business's day-to-day operations and customer service. I aim to acquire a position in a well-established organization from which I can potentially lead a long-lasting work relationship. Thanks for taking the time to review my profile. I look forward to discussing your next fabulous project. Warm regards. R. K. Mahin

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Skills

  • Email Support
  • Zendesk
  • Technical Support
  • CRM Software
  • WordPress
  • Cryptocurrency
  • Shopify