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Kiefer O. Status: Offline
Chicago, United States
100% Job Success

Fun, collaborative, and results-driven | Let's work together.

Hello and welcome! I’m Kiefer Otto, a dynamic and results-driven freelancer with expertise in project management, executive assistance, operations, digital marketing, quality assurance, customer service, and video production. I specialize in helping businesses streamline operations, optimize workflows, and enhance their digital presence—all while ensuring smooth communication and collaboration. How I Can Support You: 📌 Project Management & Process Optimization -Building & maintaining project management systems (Asana, Monday.com, Airtable, etc.) -Ensuring projects run smoothly with clear deadlines & communication -Leading team meetings & streamlining collaboration -Creating & improving SOPs to enhance workflow efficiency -Analyzing & implementing process improvements to boost productivity 📌 Digital Marketing & Customer Engagement -Social media strategy & content creation (Instagram, Facebook, LinkedIn, Pinterest, TikTok) -Email marketing campaigns (Mailchimp, Flodesk, ActiveCampaign) -CRM management & customer outreach -Website updates & optimization (Squarespace, WIX) -SEO research & implementation -Paid ad campaign management (Facebook Ads, Google Ads) 📌 Executive Assistance & Operations -Inbox, phone & calendar management -Travel coordination & agenda planning -Client communication (reminders, meeting agendas, follow-ups) -Organizing tasks, responsibilities & workflows -Attending & recording meeting minutes -Managing & creating content for social media platforms 📌 Video Production & Content Creation Storyboarding & vision planning for digital content Video shooting, editing & post-production (Final Cut Pro, Logic Pro) Creating engaging promotional content for brands & businesses Publishing & optimizing videos for online platforms 📌 Customer Support & Experience -Delivering top-notch service via email, calls & ticketing systems -Enhancing customer retention through engagement strategies -CRM navigation, data tracking & reporting -Identifying and implementing cost-effective solutions to improve service delivery Why Work With Me? I thrive in collaborative environments and love helping business owners focus on their zone of genius by handling the behind-the-scenes work. My approach is proactive, strategic, and detail-oriented, ensuring every project is completed efficiently and effectively. A Bit About Me! Outside of work, I’m a music lover who enjoys concerts, dancing, and a fun night out with great food, good friends, and a killer cocktail. My favorite singer? Robyn. Want to win me over? Just be loyal, kind, and fun! If you’re looking for a dedicated professional who can bring structure, creativity, and efficiency to your business, let’s connect! I’d love to chat about how I can support your goals. Let’s make things happen!
Work history
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Skills

Skills

  • Phone Support
  • Data Analysis
  • Process Improvement
  • Google Workspace
  • Squarespace
  • Video Editing
  • Microsoft Excel
  • Email Communication
  • Scheduling

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