Mariane Grace M.
Lipa CityPhilippines
100% Job Success

Ticket Purchaser Specialist | Customer Service Support

I buy tickets for events globally, handling platforms like Ticketmaster, AXS, and offsite. Promoted to team lead in 9 months, I use KPIs to monitor team performance and address system issues. Additionally, I specialize in creating purchasing accounts, ensuring company security, and managing sensitive information. As a customer support veteran with 7 years of experience, I excel in problem-solving, fostering positive company image, and building strong customer relationships. I am dedicated to following company procedures and gaining loyal customers
Work history

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Skills

Skills

  • Zendesk
  • Email Communication
  • Amazon
  • ManyChat
  • Facebook
  • Ticketmaster Entertainment, Inc.
  • Ticketing System
  • Buying