IT service management (ITSM or IT services) is a discipline for managing information technology (IT) systems, philosophically centered on the customer's perspective of IT's contribution to the business.

JavaScript is a prototype-based scripting language that is dynamic, weakly typed and has first-class functions. It is a multi-paradigm language, supporting object-oriented, imperative, and functional programming styles. wikipedia.org

Python is a general-purpose, high-level programming language whose design philosophy emphasizes code readability. Python claims to combine "remarkable power with very clear syntax", and its standard library is large and comprehensive. wikipedia.org

Java is a programming language and a core component of Oracle Corporation's Java Platform. The language derives much of its syntax from C and C++ but has a simpler object model and fewer low-level facilities. wikipedia.org

HyperText Markup Language (HTML) is the main markup language for web pages. HTML elements are the basic building-blocks of webpages. wikipedia.org

Cascading Style Sheets (CSS) is a style sheet language used to describe the presentation (that is, the look and formatting) of a document written in a markup language. wikipedia.org

React is an open-source JavaScript library for creating user interfaces that aims to address challenges encountered in developing single-page applications. wikipedia.org

Amazon Web Services (AWS) is a collection of remote computing services (also called web services) that together make up a cloud computing platform, offered over the Internet by Amazon.com. The most central and well-known of these services are Amazon EC2 and Amazon S3. wikipedia.org