Timotej A.
SkopjeMacedonia
100% Job Success

Data Entry Specialist/Customer Support Engineer/Virtual Assistant

A data entry specialist; customer support engineer and a writer with a certificate from the University of Cambridge (First Certificate in English; Level B2). All of the above-mentioned fields have totaled over 6500 hours logged on the UpWork app. Customer Support Engineer for one of the biggest encrypted email providers in the world and the leading password manager. I'm flexible with my working hours and I am happy to work closely with any existing freelancers you work with. Regional Winner in the 6th National English Language Essay Contest conducted by the US Peace Corps and ELTAM (English Language Teachers Association of Macedonia). Also over 10 years volunteering work for the National Red Cross with writing and conducting many humanitarian projects. 2 years of experience in writing articles for a national gaming/technology website.

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Skills

  • CRM Software
  • Salesforce
  • Ticketing System
  • Zendesk
  • Incident Management