Joseph R.
Cebu CityPhilippines
100% Job Success
Top Rated

Customer Service Expert and Effective Appointment Setter

Customer Service Expert - I have more than 7 years of experience as a customer service representative with roles in complaints, billing, case managing, business account managing, and technical support. My experience includes communicating with customers via phone call, email, chat, and SMS so I can confidently say that I’m an expert in dealing with customers' concerns on any platform. Most of my previous roles involve case managing from start to finish which helped me develop my critical thinking skills and being able to work with less supervision. Effective Appointment Setter - I have more than 2 years of experience as a cold caller/sales representative for a Telecommunications Company, SaaS Company, Insurance Company, and Digital Marketing Company where I always exceed my client's expectations as shown on my ratings in my profile work history.

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  • Email Support
  • Email Marketing
  • Sales Presentation
  • Telemarketing
  • Customer Service
  • Outbound Sales