Taieb C.

Taieb C.

TunisTunisia

Occupational Therapist |Customer service agent | VA

I am a qualified occupational therapist with over 3 years of professional experience working with people with various disabilities and illnesses. Capable of providing individualized evaluation and a customized intervention in order to improve the person’s ability to perform daily activities. I am an experienced customer support and technical support agent. I provided high quality support through inbound calls, e-mails and chat channels. Familiar with various CRM and Helpdesk platforms such as Zendesk, Zoho, Salesforce, Slack and Shopify. I am also familiar with Office 365, Google Suit, Dropbox... I am experienced in diagnosing and troubleshooting issues, submitting and escalating cases, and following up on customer queries with the utmost precision and organization. I am also used to providing detailed daily reports about owned cases and collaborating with customer success to ensure a successful customer experience. I am also fluent in 4 languages, English, French, German and Arabic. I am a focused, committed and diligent employee with great organizational as well as people skills which make me a great team worker. My goal is to add value to your project through my skills and experiences.
Rating is 4.6 out of 5.
4.60 Dec 22, 2021 - Dec 28, 2021

"Thanks for the work!"

Private earnings

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Skills

Taieb C.

Taieb C.

TunisTunisia
1
Total Jobs
6
Total Hours

View profile

Occupational Therapist |Customer service agent | VA

Specializes in
I am a qualified occupational therapist with over 3 years of professional experience working with people with various disabilities and illnesses. Capable of providing individualized evaluation and a customized intervention in order to improve the person’s ability to perform daily activities. I am an experienced customer support and technical support agent. I provided high quality support through inbound calls, e-mails and chat channels. Familiar with various CRM and Helpdesk platforms such as Zendesk, Zoho, Salesforce, Slack and Shopify. I am also familiar with Office 365, Google Suit, Dropbox... I am experienced in diagnosing and troubleshooting issues, submitting and escalating cases, and following up on customer queries with the utmost precision and organization. I am also used to providing detailed daily reports about owned cases and collaborating with customer success to ensure a successful customer experience. I am also fluent in 4 languages, English, French, German and Arabic. I am a focused, committed and diligent employee with great organizational as well as people skills which make me a great team worker. My goal is to add value to your project through my skills and experiences.
Rating is 4.6 out of 5.
4.60 Dec 22, 2021 - Dec 28, 2021

"Thanks for the work!"

Private earnings

Taieb C. has more jobs. Create an account to review them

Skills

More than 30 hrs/week