Anna G.

Anna G.

BrooklynNY
Job Success
Top Rated

Operations ~ Customer Support ~ Human Resources ~ Data Analyst

Greetings! I'm an operations & technical systems expert with 10+ years of experience scaling businesses, including startups, nonprofits, and solopreneur practices. It's my expertise to streamline technical and workflow processes, recruit and hire teams, and help leaders focus on delivering exceptional customer experiences. Here are some of the ways I can help: * Workflow Creation * Full Cycle Recruitment and Candidate Management * Technical Software Implementation * Customer Service * Invoicing and Billing * CRM Management * Content Creation and Communications * Client/Membership Engagement * KPI dashboards Some of the tools that I work with: COURSE CREATION * Kajabi * Kartra * Podia * Teachable * Thinkific CRMs * Dubsado * HubSpot * Infusionsoft / Keap * Salesforce CUSTOMER SERVICE * FreshDesk * HelpScout DESIGN * Adobe Creative Suite * Canva * Tailor Brands EMAIL MARKETING * Active Campaign * Constant Contact * Flodesk * MailChimp FINANCE * Quickbooks * Stripe * Wave GOOGLE TOOLS * Google Analytics * Google Data Studio * Gsuite PROJECT MANAGEMENT * Asana * ClickUp * Monday * Trello PRODUCTIVITY/ORGANIZATION * 1Password * Airtable * Calendly * Clockify * Dropbox * LastPass * Loom * ScheduleOnce * Slack * Toggl * Zapier * Zoom SURVEYS * Survey Monkey * Typeform WEBSITES * Squarespace * Weebly * Wix * Wordpress
Rating is 5 out of 5.
5.00 of 1 reviews Apr 15, 2022 - Nov 7, 2022
Rating is 5 out of 5.
5.00 Aug 10, 2022

"Anna was an excellent resource, providing additional brainpower to projects when our small team was already tapped. More importantly she was a valuable thought partner whose broad experience helped us avoid costly mistakes and non value add work. I expect to hire Anna again as our next wave of growth approaches!"

Private earnings
May 9, 2022 - Oct 12, 2022

No feedback given

Private earnings
Sep 27, 2021 - Jan 3, 2022

No feedback given

Private earnings
Rating is 5 out of 5.
5.00 Jan 7, 2020 - Nov 3, 2021

"Anna helped our growing business scale by managing all of our billing and invoicing. She was proactive in improving upon existing processes and responsive whenever we needed something. She was an invaluable addition to the team and we are grateful to have worked with her."

Private earnings
Jul 21, 2021 - Oct 1, 2021

No feedback given

Private earnings
Feb 2, 2021 - Sep 10, 2021

No feedback given

Private earnings
Mar 29, 2021 - Jun 28, 2021

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Private earnings

Anna G. has more jobs. Create an account to review them

Skills

Anna G.

Anna G.

BrooklynNY
Job Success
Top Rated
12
Total Jobs
739
Total Hours

Operations ~ Customer Support ~ Human Resources ~ Data Analyst

Specializes in
Greetings! I'm an operations & technical systems expert with 10+ years of experience scaling businesses, including startups, nonprofits, and solopreneur practices. It's my expertise to streamline technical and workflow processes, recruit and hire teams, and help leaders focus on delivering exceptional customer experiences. Here are some of the ways I can help: * Workflow Creation * Full Cycle Recruitment and Candidate Management * Technical Software Implementation * Customer Service * Invoicing and Billing * CRM Management * Content Creation and Communications * Client/Membership Engagement * KPI dashboards Some of the tools that I work with: COURSE CREATION * Kajabi * Kartra * Podia * Teachable * Thinkific CRMs * Dubsado * HubSpot * Infusionsoft / Keap * Salesforce CUSTOMER SERVICE * FreshDesk * HelpScout DESIGN * Adobe Creative Suite * Canva * Tailor Brands EMAIL MARKETING * Active Campaign * Constant Contact * Flodesk * MailChimp FINANCE * Quickbooks * Stripe * Wave GOOGLE TOOLS * Google Analytics * Google Data Studio * Gsuite PROJECT MANAGEMENT * Asana * ClickUp * Monday * Trello PRODUCTIVITY/ORGANIZATION * 1Password * Airtable * Calendly * Clockify * Dropbox * LastPass * Loom * ScheduleOnce * Slack * Toggl * Zapier * Zoom SURVEYS * Survey Monkey * Typeform WEBSITES * Squarespace * Weebly * Wix * Wordpress
Rating is 5 out of 5.
5.00 of 1 reviews Apr 15, 2022 - Nov 7, 2022
Rating is 5 out of 5.
5.00 Aug 10, 2022

"Anna was an excellent resource, providing additional brainpower to projects when our small team was already tapped. More importantly she was a valuable thought partner whose broad experience helped us avoid costly mistakes and non value add work. I expect to hire Anna again as our next wave of growth approaches!"

Private earnings
May 9, 2022 - Oct 12, 2022

No feedback given

Private earnings
Sep 27, 2021 - Jan 3, 2022

No feedback given

Private earnings
Rating is 5 out of 5.
5.00 Jan 7, 2020 - Nov 3, 2021

"Anna helped our growing business scale by managing all of our billing and invoicing. She was proactive in improving upon existing processes and responsive whenever we needed something. She was an invaluable addition to the team and we are grateful to have worked with her."

Private earnings
Jul 21, 2021 - Oct 1, 2021

No feedback given

Private earnings
Feb 2, 2021 - Sep 10, 2021

No feedback given

Private earnings
Mar 29, 2021 - Jun 28, 2021

No feedback given

Private earnings

Anna G. has more jobs. Create an account to review them

Skills

More than 30 hrs/week

Testimonials

Endorsements from past clients

"Anna has been my company’s operations manager for over a year, and she’s been an excellent hire. She’s thorough, proactive about improving processes, and incredibly reliable. I would work with her again any day."

Yijen L. | Founder
Operations Support
Feb 2021
Verified