Moises M.
GuadalajaraMexico
100% Job Success
Top Rated

Customer Service

Hi my name is Moises, and I have over eight years of customer service experience, I have worked in a call center for different US-based clients providing with different roles from technical support, billing, sales. I have worked as a freelancer for US and customer from around the globe and possess extensive experience with Inbound calling, E-mail, Live Chat, and ticketing system with different types of industries. When dealing with clients, I like to provide the best customer service experience finding the best solution for their problem while keeping them happy. I am a very hard worker, a multitasker and a quick learner. I am easy to work with and I can easily adapt to changes. Being in this industry for a long time has taught me to work in a fast-paced environment and I'm comfortable and familiar with regards to transacting to a different type of customers and industries. I am confident that with my extensive work experience, the skill I have developed over the years, and my desire to exceed expectations, I will be a great addition to any company who will choose to hire me.

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Skills

  • Email Etiquette
  • English to Spanish Translation
  • Email Communication
  • Email Support
  • Product Knowledge