Michelle d.
Angeles City, Philippines
100%
Job Success
Business Manager, Researcher, VA, Social Media Rockstar
$15.00/hr
I am an experienced Virtual Assistant and Business Manager with over 15 years of expertise in customer support, order entry, payment processing, and administrative tasks. I specialize in helping businesses streamline operations and improve efficiency while handling multiple roles independently.
What I Bring to the Table:
✅ Bookkeeping Expertise – Skilled in Xero for bank reconciliation, invoicing, issuing payments, and financial reporting.
✅ Shopify Expert – Manage all aspects of Shopify, including importing products, handling logistics and warehouse operations, managing sales, and providing top-tier customer service.
✅ Klaviyo Campaign Management – From creating drafts to setting up funnels, automations, and analyzing campaign performance.
✅ Order Processing & Customer Support – Experienced in platforms like BigCommerce, Paypal (processing payments and refunds), and Intuit (charging credit cards).
✅ Administrative Tasks – Scheduling appointments with Practice Fusion and syncing calendars with Google Calendar.
✅ Marketing Campaigns – Creating monthly emails, newsletters, birthday cards, and discount coupons using Mailchimp.
✅ Google AdWords – Experienced in setting up and managing campaigns to maximize ROI.
Work Experience:
I've had the privilege of working with leading companies like Spiegel, Drapers and Damons, Toys for Tots, HBO & DirecTV, and Ironwoods. I handle customer support through calls, emails, forums, and chat while also managing administrative and operational tasks.
If you're looking for a versatile, detail-oriented, and proactive Virtual Assistant and Business Manager to help grow your business, let’s connect!
Work history
Work history
Virtual Assistant
Jun 30, 2023
-
Oct 18, 2023
"Had an amazing experience working with Michelle! She's super responsive, detail-oriented, and always ready to take on new challenges. Highly recommend!"
Private earnings
Need an amazing personal assistant/shopify store manager to add product listings and descriptions
Jul 16, 2023
-
Jul 25, 2023
"Michelle is very dedicated and skilled. I gave her limited instructions and she was quick to understand and do the rest meticulously. Good communicator too. Highly recommended."
Private earnings
Personal/administrative services for Villani & Associates Licensed Mental Health Counselors
Nov 8, 2020
-
Jul 16, 2023
No feedback given
Private earnings
Manager
Oct 27, 2021
-
Jul 16, 2023
No feedback given
Private earnings
Virtual Assistant (Music Business experience preferred, not required)
Oct 14, 2022
-
Jul 16, 2023
No feedback given
Private earnings
Full Service Recruiter
May 18, 2020
-
Jul 16, 2023
No feedback given
Private earnings
Social Media Marketing
Jun 19, 2023
-
Jul 4, 2023
"She did a great job! I would definitely recommend her work."
Private earnings
Public adjuster pa
Oct 13, 2021
-
Nov 28, 2022
Private earnings
Looking for a content creator / VA for a new women's handbag store
Sep 29, 2022
-
Oct 29, 2022
"Excellent work by Michelle in doing VA-related tasks for our eCommerce store including social media post scheduling. High recommend her!"
Private earnings
Project Manager
Dec 21, 2015
-
May 24, 2020
No feedback given
Private earnings
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Skills
Skills
- Email Communication
- Shopify
- Microsoft Word
- Canva
- Social Media Marketing
- Communications
- Google Ads
- Newsletter Writing
- Intuit QuickBooks
- Mailchimp
- Klaviyo
- Customer Service
- Social Bookmarking Website
- Google Calendar
- HootSuite