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Sana M.

Sana M.

Johor Bahru, Malaysia

Digital Marketing , Sales, Customer Service Microsoft Office Expert

Hi - I have been in sales and customer service in a call center environment since over a decade. My strengths and skills are: 1. Excellent English Communication Skills 2. Phone handling skills with special emphasis on probing, discovery, selling according to customer needs and customer satisfaction. 3. Fast typing speed, multitasking skills, accuracy of numbers and information. 4. Full sales cycle knowledge. Lead generation. Information collection, follow up, closing a lead, customer feedback. 5. Sales reporting, Excellent Excel skills, Presentation of data (MS Powerpoint) 6. In-Depth CRM knowledge. I have worked on Avaya, Salesforce, JIRA, Zendesk and SAP
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Portfolio

Training Videos
Writing Emails
Writing Emails
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Skills

Sana M.

Sana M.

Johor Bahru, Malaysia
3
Total Jobs

View profile

Digital Marketing , Sales, Customer Service Microsoft Office Expert

Specializes in
Hi - I have been in sales and customer service in a call center environment since over a decade. My strengths and skills are: 1. Excellent English Communication Skills 2. Phone handling skills with special emphasis on probing, discovery, selling according to customer needs and customer satisfaction. 3. Fast typing speed, multitasking skills, accuracy of numbers and information. 4. Full sales cycle knowledge. Lead generation. Information collection, follow up, closing a lead, customer feedback. 5. Sales reporting, Excellent Excel skills, Presentation of data (MS Powerpoint) 6. In-Depth CRM knowledge. I have worked on Avaya, Salesforce, JIRA, Zendesk and SAP
No items

Portfolio

Training Videos
Writing Emails
Writing Emails
Want to see more? Create Account

Skills

Less than 30 hrs/week

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