Fraaz M.

Fraaz M.

New DelhiIndia

Customer Experience & Tech Support | Microsoft Active Directory, DNS

• END USER SUPPORT: HARDWARE & SOFTWARE TROUBLESHOOTING, PRINTER SUPPORT, DESKTOP NETWORK CONNECTIVITY SUPPORT, MS OFFICE & OUTLOOK SUPPORT, THIRD PARTY APPLICATION SUPPORT, VPN SETUP & CONFIGURATION. • OFFICE 365: USER ADMINISTRATION, MAILBOX MANAGEMENT, LICENSE ADMINISTRATION, MAIL FLOW RULES SETUP & TROUBLESHOOTING, CONTENT SEARCH, SPAM FILTERING, RETENTION TAGS, SECURITY & COMPLIANCE ADMINISTRATION. • ACTIVE DIRECTORY: USER ADMINISTRATION, DOMAIN ADMINISTRATION, SERVER ROLES & FEATURES MANAGEMENT (DHCP/DNS/FILE SERVER/PRINTER SERVER), GROUP POLICIES. • • WINDOWS SERVER (2008/2012/2016/2019): SERVER CONFIGURATIONS & AZURE MIGRATIONS. • BACKUPS (DATTO/ACRONIS CLOUD): BACKUP DEPLOYMENT, AGENT DEPLOYMENT, TROUBLESHOOTING & RESTORATION FAILED BACKUPS. • BARRACUDA CLOUD TO CLOUD BACKUP & EMAIL PROTECTION ADMINISTRATION. • CONNECTWISE MANAGE: BOARD MANAGEMENT, TICKET FLOW & MANAGEMENT, TIME SHEET ADMINISTRATION, CALENDAR MANAGEMENT. • CONNECTWISE AUTOMATE: AGENT DEPLOYMENT, SCRIPT DEPLOYMENT, REMOTE MACHINE MANAGEMENT. • AZURE: VIRTUAL MACHINE DEPLOYMENT, VPN CONFIGURATION, VIRTUAL NETWORK GATEWAY, COST MANAGEMENT. • SECURITY (WEBROOT): AGENT DEPLOYMENT, THREAT MONITORING & SCANS, WEBROOT DNS FILTERING.
Fraaz M.

Fraaz M.

New DelhiIndia

Customer Experience & Tech Support | Microsoft Active Directory, DNS

Specializes in
• END USER SUPPORT: HARDWARE & SOFTWARE TROUBLESHOOTING, PRINTER SUPPORT, DESKTOP NETWORK CONNECTIVITY SUPPORT, MS OFFICE & OUTLOOK SUPPORT, THIRD PARTY APPLICATION SUPPORT, VPN SETUP & CONFIGURATION. • OFFICE 365: USER ADMINISTRATION, MAILBOX MANAGEMENT, LICENSE ADMINISTRATION, MAIL FLOW RULES SETUP & TROUBLESHOOTING, CONTENT SEARCH, SPAM FILTERING, RETENTION TAGS, SECURITY & COMPLIANCE ADMINISTRATION. • ACTIVE DIRECTORY: USER ADMINISTRATION, DOMAIN ADMINISTRATION, SERVER ROLES & FEATURES MANAGEMENT (DHCP/DNS/FILE SERVER/PRINTER SERVER), GROUP POLICIES. • • WINDOWS SERVER (2008/2012/2016/2019): SERVER CONFIGURATIONS & AZURE MIGRATIONS. • BACKUPS (DATTO/ACRONIS CLOUD): BACKUP DEPLOYMENT, AGENT DEPLOYMENT, TROUBLESHOOTING & RESTORATION FAILED BACKUPS. • BARRACUDA CLOUD TO CLOUD BACKUP & EMAIL PROTECTION ADMINISTRATION. • CONNECTWISE MANAGE: BOARD MANAGEMENT, TICKET FLOW & MANAGEMENT, TIME SHEET ADMINISTRATION, CALENDAR MANAGEMENT. • CONNECTWISE AUTOMATE: AGENT DEPLOYMENT, SCRIPT DEPLOYMENT, REMOTE MACHINE MANAGEMENT. • AZURE: VIRTUAL MACHINE DEPLOYMENT, VPN CONFIGURATION, VIRTUAL NETWORK GATEWAY, COST MANAGEMENT. • SECURITY (WEBROOT): AGENT DEPLOYMENT, THREAT MONITORING & SCANS, WEBROOT DNS FILTERING.
More than 30 hrs/week