Joli-Ann Grace L.

Joli-Ann Grace L.

CavitePhilippines

Customer Service Professional

Detail-oriented and Task-driven professional with over 7 years of extensive experience in providing exceptional customer service, promoting company offerings in the Hospitality and Customer Service Industry, and providing remarkable services to customers aiming to achieve customer retention. Demonstrates multi-tasking strengths, reliability, flexibility, positive attitude, and strong work ethic. My skillset includes: - Google Calendar, Sheets, Docs, Forms, Drive, Maps - Microsoft Office Word, Powerpoint, Excel, Outlook - Airtable - Chat/Email Support Softwares: Zendesk, LiveChat - Communication: Whatsapp Business, Telegram, Slack, Skype, RingCentral, Aircall - Video Conferencing Tools: Skype, Zoom, Google Meet - Canva, Pinterest Trainings: 1. Forbes - Customer Service Training 2. FusionEx and GSystem - Casino Slots/Table Games System 3. Halo - Membership and Rewards System 4. Opera and Folio Plus - Hotel Management System 5. Amadeus - Global Distribution System 6. Front Office Services NC II - TESDA
No items
Joli-Ann Grace L.

Joli-Ann Grace L.

CavitePhilippines
1
Total Jobs
556
Total Hours

Customer Service Professional

Specializes in
Detail-oriented and Task-driven professional with over 7 years of extensive experience in providing exceptional customer service, promoting company offerings in the Hospitality and Customer Service Industry, and providing remarkable services to customers aiming to achieve customer retention. Demonstrates multi-tasking strengths, reliability, flexibility, positive attitude, and strong work ethic. My skillset includes: - Google Calendar, Sheets, Docs, Forms, Drive, Maps - Microsoft Office Word, Powerpoint, Excel, Outlook - Airtable - Chat/Email Support Softwares: Zendesk, LiveChat - Communication: Whatsapp Business, Telegram, Slack, Skype, RingCentral, Aircall - Video Conferencing Tools: Skype, Zoom, Google Meet - Canva, Pinterest Trainings: 1. Forbes - Customer Service Training 2. FusionEx and GSystem - Casino Slots/Table Games System 3. Halo - Membership and Rewards System 4. Opera and Folio Plus - Hotel Management System 5. Amadeus - Global Distribution System 6. Front Office Services NC II - TESDA
No items
Less than 30 hrs/week

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