Talha T.
Karachi, Pakistan
Professional Customer Service/Customer Support Individuals or Agency
$15.00/hr
“If you want to grow and get more clients or simply keep your current clients cheerful then we should talk..."
Hi there!
My name is Talha, As a seasoned Customer with over 7 years of experience, I bring a comprehensive set of skills that I believe will be valuable to your organization. In my Customer Service Representative role, I honed my abilities in complaint resolution and inbound call handling / Chats, providing a firm foundation for the Customer Service Representative position. I have the experience of taking 3 chats at a time using Sales Force Software with the typing speed of 55 words/minute. Moreover, I also have the experience to handle 80-100 calls a day based in the USA. My communication, people centric nature, and compassion have afforded me excellent management skills.
I BELIEVE
• Active listening
• Conflict resolution
• Empathy
• Nonverbal communication (i.e., body language and eye contact)
• Negotiation skills
• Organizational skills
• Professionalism
Can bring a drastic change while resolving a customer's conflict or in pitching a Sales Pitch.
What are my expertise in Customer Support :
• 3 Live Chats at a time
• Typing speed ( 60 words / minute )
• Inbound Calls (80-100 Calls/day)
• Outbound Calls ( 40-60 )
• Technical Support
• Email Support
• Salesforce software usage experience over 4 years.
• Amazon work Space usage experience over 4 years.
• Microsoft Excel experience over 4 years
• Auditing & Managing Data for Quality Assurance purpose
Awards & Titles :
• Nationwide excellence award 2021 for exceptional customer service
• work from home warrior title awarded for extremely organized customer service 2020
• British Council IELTS score 7
I am excited to contribute my talents and proficiency in problem solving toward your team efforts. As an engaging communicator with a proven track record in call centers, my focus on building strong professional relationships has been a beneficial asset throughout my career.
Just send a message if you have any question.
Thank you and have a good day! Stay Blessed
Talha
Work History
Create video commercial for app
5.00
Sep 1, 2021
-
Sep 20, 2021
"Great jog, very efficient and highly capable of high quality results."
Private earnings
Intro Video with Logo
5.00
Sep 14, 2021
-
Sep 16, 2021
"Thank you for all your hard work. I appreciate it."
Private earnings
Need video editor to make still photos move
5.00
Aug 29, 2021
-
Sep 7, 2021
"Great work. Will definitely higher for future jobs."
Private earnings
Talha T. has more jobs. Create an account to review them
Portfolio
Want to see more? Create Account
Skills
- Customer Service
- Online Chat Support
- Phone Support
- Inbound Inquiry
- Outbound Sales
- Email Support
- Product Support
- Executive Support
- Answering Product Questions
- Customer Satisfaction
- Customer Experience
- Checking Order Status
- Sales
- Social Customer Service
- Email Communication
Talha T.
Karachi, Pakistan
3
Total Jobs
View profile
All work
Professional Customer Service/Customer Support Individuals or Agency
Specializes in$15.00/hr
“If you want to grow and get more clients or simply keep your current clients cheerful then we should talk..."
Hi there!
My name is Talha, As a seasoned Customer with over 7 years of experience, I bring a comprehensive set of skills that I believe will be valuable to your organization. In my Customer Service Representative role, I honed my abilities in complaint resolution and inbound call handling / Chats, providing a firm foundation for the Customer Service Representative position. I have the experience of taking 3 chats at a time using Sales Force Software with the typing speed of 55 words/minute. Moreover, I also have the experience to handle 80-100 calls a day based in the USA. My communication, people centric nature, and compassion have afforded me excellent management skills.
I BELIEVE
• Active listening
• Conflict resolution
• Empathy
• Nonverbal communication (i.e., body language and eye contact)
• Negotiation skills
• Organizational skills
• Professionalism
Can bring a drastic change while resolving a customer's conflict or in pitching a Sales Pitch.
What are my expertise in Customer Support :
• 3 Live Chats at a time
• Typing speed ( 60 words / minute )
• Inbound Calls (80-100 Calls/day)
• Outbound Calls ( 40-60 )
• Technical Support
• Email Support
• Salesforce software usage experience over 4 years.
• Amazon work Space usage experience over 4 years.
• Microsoft Excel experience over 4 years
• Auditing & Managing Data for Quality Assurance purpose
Awards & Titles :
• Nationwide excellence award 2021 for exceptional customer service
• work from home warrior title awarded for extremely organized customer service 2020
• British Council IELTS score 7
I am excited to contribute my talents and proficiency in problem solving toward your team efforts. As an engaging communicator with a proven track record in call centers, my focus on building strong professional relationships has been a beneficial asset throughout my career.
Just send a message if you have any question.
Thank you and have a good day! Stay Blessed
Talha
Work History
Create video commercial for app
5.00
Sep 1, 2021
-
Sep 20, 2021
"Great jog, very efficient and highly capable of high quality results."
Private earnings
Intro Video with Logo
5.00
Sep 14, 2021
-
Sep 16, 2021
"Thank you for all your hard work. I appreciate it."
Private earnings
Need video editor to make still photos move
5.00
Aug 29, 2021
-
Sep 7, 2021
"Great work. Will definitely higher for future jobs."
Private earnings
Talha T. has more jobs. Create an account to review them
Portfolio
Want to see more? Create Account
Skills
- Customer Service
- Online Chat Support
- Phone Support
- Inbound Inquiry
- Outbound Sales
- Email Support
- Product Support
- Executive Support
- Answering Product Questions
- Customer Satisfaction
- Customer Experience
- Checking Order Status
- Sales
- Social Customer Service
- Email Communication
Hours per week
As Needed - Open to Offers