Irene Mae N.

Irene Mae N.

TaguigPhilippines

Customer Experience Executive | Voice & Non-voice

I spent almost 7 years in customer service, 6 years of it have been spent working as a customer service/technical support, and 2 years in being a Quality Assurance Specialist. While supporting one of our clients, we use Salesforce for documentation and checking the enquiry status. My experience in being a Quality Specialist is pretty solid. I was awarded as a top QA twice and was recognized by the client during our weekly and monthly calibration.

Skills

  • Quality Assurance
  • Typing
  • Customer Experience Expert
Irene Mae N.

Irene Mae N.

TaguigPhilippines

Customer Experience Executive | Voice & Non-voice

Specializes in
I spent almost 7 years in customer service, 6 years of it have been spent working as a customer service/technical support, and 2 years in being a Quality Assurance Specialist. While supporting one of our clients, we use Salesforce for documentation and checking the enquiry status. My experience in being a Quality Specialist is pretty solid. I was awarded as a top QA twice and was recognized by the client during our weekly and monthly calibration.

Skills

  • Quality Assurance
  • Typing
  • Customer Experience Expert
More than 30 hrs/week