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Charmie Mary B. Status: Offline
Mandaue City, Philippines
100% Job Success

Amazon Virtual Assistant | E-Commerce Expert | Client Success Champion

I am an Amazon Virtual Assistant with over 8 years of customer service excellence and 2 years as an Amazon Training Specialist. I bring a wealth of experience in project management, client relations, and comprehensive Amazon expertise to elevate your e-commerce journey. 🌟 Key Skills and Services: ✅ Project Management: Successfully led and completed numerous Amazon projects, ensuring timely delivery and client satisfaction. ✅ Client Relations Management: Leverage 8 years of customer service experience to build strong relationships, understand unique needs, and provide tailored solutions for long-term success. ✅ Catalog Management: Expert in organizing and enhancing product catalogs to boost visibility, sales, and overall brand presence. ✅ Case Creation with Seller Support: Skilled in dealing with seller support to resolve issues efficiently, ensuring smooth operations and customer satisfaction. ✅ Inventory Management: Proficient in managing inventory levels, preventing stockouts, and optimizing storage to maximize sales potential. ✅ Bulk Uploads and Updates: Experienced in handling bulk data uploads and updates through flat files, streamlining processes for improved efficiency. ✅ Account Health Management: Proactively monitor and address account health metrics, ensuring compliance with Amazon's standards and minimizing risk factors. ✅ Listing Creation: Expertise in crafting compelling product listings that stand out, driving increased traffic and conversion rates. ✅ Parentage Creation: Skilled in creating parent-child relationships to enhance product visibility and simplify customer shopping experiences. 🎯 Why Choose Me: 🔍 Detail-Oriented: Meticulously manage every aspect of your Amazon account to ensure accuracy and compliance. 🤝 Client-Focused: Leverage extensive customer service experience to prioritize client satisfaction, ensuring your goals and expectations are not just met but exceeded. 📈 Results-Driven: Implement strategies that drive sales growth, improve rankings, and enhance overall marketplace performance. 💬 Let's Talk: Ready to take your Amazon business to new heights? Let's discuss how my skills and experience, including 8 years in customer service and 2 years as an Amazon Training Specialist, can benefit your e-commerce journey. Feel free to reach out, and let's explore the possibilities together!
Work history
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Skills

Skills

  • Product Knowledge
  • Off-Page SEO
  • Customer Support
  • Training & Development
  • Customer Satisfaction
  • Technical Support
  • Search Engine Optimization
  • Administrative Support

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