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Cindy P. Status: Offline
Hialeah, FL
100% Job Success
Top Rated

VA/Ghostwriter/Medical Transcriptionist with four years experience.

As an experienced Virtual Assistant and Ghostwriter on UpWork for the past four years, I specialize in providing high-quality administrative support and writing services. My expertise spans various tasks, including managing schedules, handling emails, conducting research, and creating compelling content tailored to my clients' needs. In addition to my freelancing experience, I have worked as a Client Care Coordinator for two years at a private office of Mental Health specialists. There, I managed all office duties, bookings, email support, chat support, and contributed to writing materials. This role honed my ability to handle sensitive information with discretion and maintain a high level of organization. I am well-versed in using Spintax and Instantly to enhance productivity and content delivery. With a solid medical background, having worked as a Patient Care Technician for 6.5 years, I bring a unique perspective and meticulous attention to detail. Moreover, I have extensive experience in processing payments, handling disputes, and managing refunds, ensuring smooth financial transactions and resolving issues efficiently. I am proficient in numerous software, CRMs, and platforms, allowing me to adapt quickly to new systems and optimize workflows. My goal is to support my clients in achieving their objectives efficiently and effectively, ensuring their success in a competitive market.
Work history
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Skills

Skills

  • Biography
  • Email Support
  • Communications
  • Executive Support
  • Providing Information to Callers
  • Bilingual Education
  • Creative Writing
  • Customer Support

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