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Tanja S. Status: Offline
Karben, Germany
100% Job Success

Sales & Community Manager / Virtuel Assistant

Hello, I am currently looking for a position as an Virual Assistant / Sales Managment / IT support L1 with ticket systems / Community Management. I would like to personally introduce you to my extensive experience and skills. With over 10 years of experience in the tourism industry, ranging from being a restaurant manager to serving as an assistant to senior management, as well as working as a second assistant for vacation and rental platforms, I bring a wide range of abilities and knowledge. In addition, I have 3 years of experience as a media consultant in the sales support department, highlighting my communication skills and sales expertise. Prior to my freelance work, I spent 4 years working for a globally leading company, serving as an operational manager and facility manager. In this role, I was responsible for overseeing 120 leased vehicles, managing employee administration and technical equipment, and organizing onboarding processes, safety procedures, and first aid training. I also ensured compliance with fire safety and security regulations within the facility. Furthermore, I gained insights into various areas such as accounting, IT, and office organization and acted as a liaison for the international management team. Over the past three years, I have been working as a freelancer, focusing on assisting in the tourism sector, managing bookings, handling emails, and working across different platforms. During this time, I have also gained extensive experience in sales across various industries. Here are some highlights of my recent freelance positions: Freelancer: Yolinga Start-up (Sales and Community Manager) – Switzerland 03/2022 – 10/2023 Increased the customer base from 35 to 230 within 6 months. Boosted the Instagram profile from 850 to 1350 followers. Served as the main point of contact for all customers and prospects. Redesigned sales processes tailored specifically to the yoga industry and its needs. Acquired new customers through outbound calls and Instagram outreach. Freelancer: Bookiply & Holidu Travel Tech Start-up – Germany 08/2021 – 08/2022 Supported sales staff for vacation rental platforms, including working with ticketing systems. Assisted customers and guests. Handled post-booking inquiries. Freelancer: Sales Manager in Performance Marketing – Germany 08/2021 – 08/2022 Specialized in online marketing and sales. Focused on E-Commerce, Amazon optimization, and advertising activities. Generated leads and developed acquisition strategies implemented in daily operations. Conducted cold calling and managed B2B/B2C relationships. Handled customer care, order processing, and invoicing. Optimized sales systems and processes. Built and structured sales teams. Managed inbound and outbound sales activities. Currently, I have some hours available and would welcome the opportunity to work with a new client. I am a native German speaker and am proficient in English and Spanish. I am highly motivated, flexible, and well-versed in virtual collaboration. I would be eager to apply my skills and experience to support you with your tasks and responsibilities. I am confident that I can make a valuable contribution to your organization. For further information or to arrange a personal discussion, please feel free to contact me at Upwork. Thank you for your attention, and I look forward to hearing from you. Sincerely,
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