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Josue M. Status: Offline
Santo Domingo, Dominican Republic
Rising Talent

Virtual Assistant | IT Support | Customer Service Quality Analyst

Hello, I'm Josue M. a freelance professional with experience in Shopify web development, Quality Assurance Analyst, IT tech support, and Data Entry. Throughout my career, I have gained skills and knowledge in various areas that allow me to provide efficient and high-quality solutions to my clients. 💠As a Quality Assurance Analyst and Retention Specialist, I have worked in renowned companies like Teleperformance SA, where I have developed a meticulous and detailed approach to ensuring excellence in products and services offered. Additionally, I have served as a Client Success Manager at Thryv (Dex Media), which has provided me with a comprehensive understanding of customer needs and the importance of long-term satisfaction. 💠My experience in IT Tech Support has allowed me to assist users in resolving technical issues, offering effective and user-friendly solutions. Furthermore, I hold certifications in Introduction to Cybersecurity, Computer Hardware Basics, and Network Support and Security provided by Cisco, which have provided me with a solid foundation in key technology areas. 💠Additionally, I have hands-on experience in Shopify web development. I have worked on building and customizing Shopify stores, implementing themes, managing product listings, configuring payment gateways, and optimizing the overall user experience. 💠I am fluent in English and have native-level proficiency in Spanish, enabling me to communicate seamlessly in both languages and provide comprehensive service to clients from different countries and cultures. As a freelance professional, I am committed to excellence and delivering exceptional results. My primary goal is to help my clients achieve their objectives, whether through quality assurance, tech support, or accurate and timely data entry. If you are looking for someone reliable with strong technical skills, fluency in English and Spanish, and a proactive attitude, I'm here to assist you! Feel free to contact me to discuss your needs and how I can contribute to the success of your project.
Work history
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Skills

Skills

  • Quality Assurance
  • Customer Service
  • HTML5
  • CSS 3
  • ChatGPT
  • IT Support
  • JavaScript
  • React
  • Slack
  • Shopify
  • HTML
  • CSS
  • Git
  • GitHub
  • WordPress

Get started working with Josue quickly with these predefined projects.

Get started working with Josue quickly with these predefined projects.

You will get Inventory Management | Product Listing on Shopify, Amazon, and eBay

From $75
1 day delivery

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