Hans R.
Centurion, South Africa
Customer Experience & Support | Customer Satisfaction
$7.00/hr
I have an unmatched work ethic, many and varied interests, am a voracious reader and enthusiast of the English language, like to work with my hands and work physically hard, am excellent in any social or face-to-face situation with clients, very good with anything telephonically related (due to years of experience), about the most loyal worker you'll meet and am not squeamish about doing unsanitary/unappealing work.
I am experienced at and adept at the following:
• Managing large amounts of inbound and a lesser number of outbound calls;
• Managing large volumes of queries within set turnaround times (48 hours);
• Identifying clients’ needs, clarifying information, and providing solutions and/or alternatives;
• Escalating issues to relevant department/s, for further investigation, where needed; as well as building sustainable relationships and engaging customers by going the extra mile,
• Concurrently documenting/capturing all call and query information according to standard operating procedures, and using Microsoft Word, Excel and Gmail to facilitate timely and competent solutions and their delivery.
• Placing of Customer Orders and Following up Telephonically;
Work History
VA needed for 1st line writer to write 25 personalized 1st lines for emails per day
5.00
Jun 30, 2022
-
Jul 28, 2022
Private earnings
Hans R. has more jobs. Create an account to review them
Skills
- Copy Editing
- Role-Playing Game
- Food & Supplements
- Science & Medicine
- Physical Fitness
Hans R.
Centurion, South Africa
1
Total Jobs
Customer Experience & Support | Customer Satisfaction
Specializes in$7.00/hr
I have an unmatched work ethic, many and varied interests, am a voracious reader and enthusiast of the English language, like to work with my hands and work physically hard, am excellent in any social or face-to-face situation with clients, very good with anything telephonically related (due to years of experience), about the most loyal worker you'll meet and am not squeamish about doing unsanitary/unappealing work.
I am experienced at and adept at the following:
• Managing large amounts of inbound and a lesser number of outbound calls;
• Managing large volumes of queries within set turnaround times (48 hours);
• Identifying clients’ needs, clarifying information, and providing solutions and/or alternatives;
• Escalating issues to relevant department/s, for further investigation, where needed; as well as building sustainable relationships and engaging customers by going the extra mile,
• Concurrently documenting/capturing all call and query information according to standard operating procedures, and using Microsoft Word, Excel and Gmail to facilitate timely and competent solutions and their delivery.
• Placing of Customer Orders and Following up Telephonically;
Work History
VA needed for 1st line writer to write 25 personalized 1st lines for emails per day
5.00
Jun 30, 2022
-
Jul 28, 2022
Private earnings
Hans R. has more jobs. Create an account to review them
Skills
- Copy Editing
- Role-Playing Game
- Food & Supplements
- Science & Medicine
- Physical Fitness
Hours per week
More than 30 hrs/week