Denise L.

Denise L.

Los AngelesCA
Job Success
Top Rated

20 Years of Sales, Customer Service and Management

I am highly resourceful and have over 20 years of experience in business consultation, sales, management and customer service. I am creative, and I have the ability to analyze a specific business model and make it better. I like that I inspire others with that same philosophy. Industry Summary Manufacturing and prototype development; film and entertainment; investigations; legal; agriculture; space and technology; AI; robotics; design and engineering; SAAS; food and beverage; education; All aspects of retail from product development to sales management; fashion and couture; health and fitness; medical; pharmaceuticals; DME. Skill Summary Software Platforms Salesforce CRM; Hubspot; Phoneburner (Full set-up and training); Zoom; Zoho CRM; 8X8 VOIP Dialer Platform; JTracker; Ring Central VOIP Contact Dialer; MS Outlook; MS Word; MS Excel; MS PowerPoint; Gsuite; Canva Graphic Design; Slac(k); Background Experience Sales- (Remote, Virtual, Multi-channel, B2B, B2C, Retail, Wholesale, SaaS.) • Self-motivated and able to work in a 100% remote environment for over 10 years. • Expert with various technologies, including CRM's and predictive dialers. • Lead generation, all demographics, instant or over-time. • Superior customer service and customer service management. • Patient education, Pharmaceutical sales, and DME consultation. Customer Service • Handle all incoming / out-going inquiries from clients via text, phone, email, and chat • Record all dialog timely and adequately • Provide and delegate necessary support accordingly • Superior customer service management • Patient education, Pharmaceutical sales, and DME consultation • Regularly improve Average Customer Satisfaction rating • Reduce average reply time • Reduce abandoned/missed calls compared to previous periods • To stay one step ahead of my clients and leave my clients without want Marketing • Flyers, brochures, logos, and other marketing materials Website Design • Website Design and redesign services for small to large business and ecommerce. • WordPress, Wix, Squarespace, Joomla, Drupal, Shopify, Big Commerce, and Magento.   • Website auditing • Graphic design • SEO Hollywood Film and Production • Extensive film production and film production recruitment. • Extensive experience with staffing/recruiting. • Dick Clark Productions, Warner Bros Studios, Universal Studios, and more. • Events- Dick Clarks New Years Rockin' Eve, American Music Awards, Soap Opera Digest, Soul Train, Peoples Choice Awards, Country Music Awards, Billboard Music Awards, Suddenly Susan, Everybody loves Raymond, 3rd Rock From the Sun, Alley McBeal, Spin City, Home Improvement. Travel • Travel throughout the US in over 40 states. • Corporate-level travel for small and large business groups. Management • Operations management. • Recruitment, hiring, training, and disciplinary action of multiple teams. • Training and training program development, including written guides for training and policies. Recruitment • Extensive experience with staffing/recruiting in film as well as full-cycle staffing.
Rating is 5 out of 5.
5.00 of 2 reviews Jul 5, 2022 - Nov 18, 2022
Rating is 5 out of 5.
5.00

"Another excellent experience with Denise and her team. They are an experienced team with workable plans for success. I would absolutely work with them again."

Private earnings
Rating is 5 out of 5.
5.00 Jul 12, 2022 - Oct 11, 2022
Private earnings
Rating is 5 out of 5.
5.00 Apr 26, 2022 - Jun 14, 2022

"As I try to rate Denise, I look for where I can add the 6th star, because she is so much better than all the other 5 star salesperson you'd see. Dennis and I worked very closely for my project. I was looking to hire a salesperson when I reached out to her, but her insight, attention to detail and willingness to give feedback made her an indispensable part of not just my sales team but my organization and my client. Denise doesn't just have sales skills, she has business acumen and management skills which make her an all rounder. She could put herself in my shoes, my clients shoes and even my client's clients shoes and give in depth analysis of experiences people may have and how we should approach them. There was a time where she was not just handling sales for me, but also doing market research, doing content writing for my clients website, helping me engage with my audience better and doing consultation for me. Denise loves her work and does it wholeheartedly. She is the kind of person you need in your team. I know I will hire Denise again for my next project and the project after that and the project after that. I would recommend her to anyone."

"Arshiya, I truly appreciate your kind words, and in turn I will say, it takes a great team :). You have superior insight and paved the way for me to be as helpful and strategic as I can be. You left no stone unturned. Your creative expertise allowed me to easily plug into any role, job or project. Your partner is lucky to have such a passionate and creative person! My door is always open to you. :)"

Private earnings
Rating is 5 out of 5.
5.00 Apr 11, 2022 - Apr 23, 2022

"Denise is one of the best people I have hired on this platform. She took the time to understand my business, asked great questions, gave a lot of helpful suggestions and improved my sales process much more than I expected. As opposed to people who just do what they're told, Denise really puts her heart and mind to the job, which helps her go beyond the minimum requirement. In my case I just needed a salesperson, instead I found an experienced sales manager who not only got me sales but also improved my entire outreach program. She is very meticulous and hardworking. I have found working with her enlightening and enjoyable. She is not afraid to share her thoughts if she thinks it will help the business. She is an expert at what she does and she does it well. I would recommend her in a heartbeat."

Private earnings
Rating is 5 out of 5.
5.00 Jan 12, 2022 - Jan 24, 2022

"Denise has that rare A player mentality that you're always on the look out for but rarely find. She's pro-active, thinks critically, has that hustle muscle, and is systematic. Furthermore, she has excellent energy which comes through in phone calls and through written text. She's exactly the type of person I was looking for to represent my company!"

"Thank you for the kind words Larry!"

Private earnings
Rating is 5 out of 5.
5.00 Dec 13, 2021 - Dec 29, 2021
Private earnings
Rating is 5 out of 5.
5.00 Sep 1, 2021 - Sep 11, 2021

"She is very knowledgeable in sales and marketing and very accommodative. Mine was a unique need. She quickly figured it out and flexible enough to adjust. Which is awesome! She picked it up at an amazing pace and delivered as intended. Which means a lot to my new business."

Private earnings
Rating is 5 out of 5.
5.00 Aug 9, 2021 - Aug 23, 2021

"Denise is an excellent sales person and marketing consultant! We had really good time working with her, she was always so professional, transparent and honest. She treated our business and our products like if she was one of our partners. Highly recommended!"

Private earnings
Rating is 5 out of 5.
5.00 Jul 5, 2021 - Jul 28, 2021

"Reliable - High Achiever - Trustworthy. She is ready to go and on your side right from the start. Really goes the extra mile to understand your business market trends, target, competition, and products. Given her research skills she is very quickly able to propose strategies that, if you decide to implement, will give you a competitive advantage over your competitors. As she says, she strives to leave their clients without want!"

"Thank you for the kind words Katty!! Pleasure working with you!"

Private earnings
Jul 19, 2021

No feedback given

Private earnings

Denise L. has more jobs. Create an account to review them

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Skills

Denise L.

Denise L.

Los AngelesCA
Job Success
Top Rated
28
Total Jobs
888
Total Hours

View profile

20 Years of Sales, Customer Service and Management

Specializes in
I am highly resourceful and have over 20 years of experience in business consultation, sales, management and customer service. I am creative, and I have the ability to analyze a specific business model and make it better. I like that I inspire others with that same philosophy. Industry Summary Manufacturing and prototype development; film and entertainment; investigations; legal; agriculture; space and technology; AI; robotics; design and engineering; SAAS; food and beverage; education; All aspects of retail from product development to sales management; fashion and couture; health and fitness; medical; pharmaceuticals; DME. Skill Summary Software Platforms Salesforce CRM; Hubspot; Phoneburner (Full set-up and training); Zoom; Zoho CRM; 8X8 VOIP Dialer Platform; JTracker; Ring Central VOIP Contact Dialer; MS Outlook; MS Word; MS Excel; MS PowerPoint; Gsuite; Canva Graphic Design; Slac(k); Background Experience Sales- (Remote, Virtual, Multi-channel, B2B, B2C, Retail, Wholesale, SaaS.) • Self-motivated and able to work in a 100% remote environment for over 10 years. • Expert with various technologies, including CRM's and predictive dialers. • Lead generation, all demographics, instant or over-time. • Superior customer service and customer service management. • Patient education, Pharmaceutical sales, and DME consultation. Customer Service • Handle all incoming / out-going inquiries from clients via text, phone, email, and chat • Record all dialog timely and adequately • Provide and delegate necessary support accordingly • Superior customer service management • Patient education, Pharmaceutical sales, and DME consultation • Regularly improve Average Customer Satisfaction rating • Reduce average reply time • Reduce abandoned/missed calls compared to previous periods • To stay one step ahead of my clients and leave my clients without want Marketing • Flyers, brochures, logos, and other marketing materials Website Design • Website Design and redesign services for small to large business and ecommerce. • WordPress, Wix, Squarespace, Joomla, Drupal, Shopify, Big Commerce, and Magento.   • Website auditing • Graphic design • SEO Hollywood Film and Production • Extensive film production and film production recruitment. • Extensive experience with staffing/recruiting. • Dick Clark Productions, Warner Bros Studios, Universal Studios, and more. • Events- Dick Clarks New Years Rockin' Eve, American Music Awards, Soap Opera Digest, Soul Train, Peoples Choice Awards, Country Music Awards, Billboard Music Awards, Suddenly Susan, Everybody loves Raymond, 3rd Rock From the Sun, Alley McBeal, Spin City, Home Improvement. Travel • Travel throughout the US in over 40 states. • Corporate-level travel for small and large business groups. Management • Operations management. • Recruitment, hiring, training, and disciplinary action of multiple teams. • Training and training program development, including written guides for training and policies. Recruitment • Extensive experience with staffing/recruiting in film as well as full-cycle staffing.
Rating is 5 out of 5.
5.00 of 2 reviews Jul 5, 2022 - Nov 18, 2022
Rating is 5 out of 5.
5.00

"Another excellent experience with Denise and her team. They are an experienced team with workable plans for success. I would absolutely work with them again."

Private earnings
Rating is 5 out of 5.
5.00 Jul 12, 2022 - Oct 11, 2022
Private earnings
Rating is 5 out of 5.
5.00 Apr 26, 2022 - Jun 14, 2022

"As I try to rate Denise, I look for where I can add the 6th star, because she is so much better than all the other 5 star salesperson you'd see. Dennis and I worked very closely for my project. I was looking to hire a salesperson when I reached out to her, but her insight, attention to detail and willingness to give feedback made her an indispensable part of not just my sales team but my organization and my client. Denise doesn't just have sales skills, she has business acumen and management skills which make her an all rounder. She could put herself in my shoes, my clients shoes and even my client's clients shoes and give in depth analysis of experiences people may have and how we should approach them. There was a time where she was not just handling sales for me, but also doing market research, doing content writing for my clients website, helping me engage with my audience better and doing consultation for me. Denise loves her work and does it wholeheartedly. She is the kind of person you need in your team. I know I will hire Denise again for my next project and the project after that and the project after that. I would recommend her to anyone."

"Arshiya, I truly appreciate your kind words, and in turn I will say, it takes a great team :). You have superior insight and paved the way for me to be as helpful and strategic as I can be. You left no stone unturned. Your creative expertise allowed me to easily plug into any role, job or project. Your partner is lucky to have such a passionate and creative person! My door is always open to you. :)"

Private earnings
Rating is 5 out of 5.
5.00 Apr 11, 2022 - Apr 23, 2022

"Denise is one of the best people I have hired on this platform. She took the time to understand my business, asked great questions, gave a lot of helpful suggestions and improved my sales process much more than I expected. As opposed to people who just do what they're told, Denise really puts her heart and mind to the job, which helps her go beyond the minimum requirement. In my case I just needed a salesperson, instead I found an experienced sales manager who not only got me sales but also improved my entire outreach program. She is very meticulous and hardworking. I have found working with her enlightening and enjoyable. She is not afraid to share her thoughts if she thinks it will help the business. She is an expert at what she does and she does it well. I would recommend her in a heartbeat."

Private earnings
Rating is 5 out of 5.
5.00 Jan 12, 2022 - Jan 24, 2022

"Denise has that rare A player mentality that you're always on the look out for but rarely find. She's pro-active, thinks critically, has that hustle muscle, and is systematic. Furthermore, she has excellent energy which comes through in phone calls and through written text. She's exactly the type of person I was looking for to represent my company!"

"Thank you for the kind words Larry!"

Private earnings
Rating is 5 out of 5.
5.00 Dec 13, 2021 - Dec 29, 2021
Private earnings
Rating is 5 out of 5.
5.00 Sep 1, 2021 - Sep 11, 2021

"She is very knowledgeable in sales and marketing and very accommodative. Mine was a unique need. She quickly figured it out and flexible enough to adjust. Which is awesome! She picked it up at an amazing pace and delivered as intended. Which means a lot to my new business."

Private earnings
Rating is 5 out of 5.
5.00 Aug 9, 2021 - Aug 23, 2021

"Denise is an excellent sales person and marketing consultant! We had really good time working with her, she was always so professional, transparent and honest. She treated our business and our products like if she was one of our partners. Highly recommended!"

Private earnings
Rating is 5 out of 5.
5.00 Jul 5, 2021 - Jul 28, 2021

"Reliable - High Achiever - Trustworthy. She is ready to go and on your side right from the start. Really goes the extra mile to understand your business market trends, target, competition, and products. Given her research skills she is very quickly able to propose strategies that, if you decide to implement, will give you a competitive advantage over your competitors. As she says, she strives to leave their clients without want!"

"Thank you for the kind words Katty!! Pleasure working with you!"

Private earnings
Jul 19, 2021

No feedback given

Private earnings

Denise L. has more jobs. Create an account to review them

Portfolio

Website Portfolio
Website Portfolio
Want to see more? Create Account

Skills

As Needed - Open to Offers

3+ days response time

The Corporate Concierge
The Corporate Concierge
234 hours
100% Job Success