Chisom Grace  O.

Chisom Grace O.

OkigweNigeria

Customer Service Support

I am a proficient, self-motivated Customer Support with great experience in offering customer satisfaction through the skills and knowledge I have amassed from customer interactions, and the continuous desire to be better at my job. I am familiar with tools such as Zendesk, Intercom, Hubspot, Zoom, G suite, Trello, Slack and more and can easily adapt to technologies needed for the job. I have worked as a customer support for two years , and I have a great passion for it. I learned how to communicate with both customers and internal teams, follow up action plans and ensure great service. I enjoy the excitement that comes with Interacting with customers and having their enquiries and issues resolved. I combine my experience with the skills I've acquired to give ideal customer experience. I also give my best to improve my skill and my work. I will like to optimally work in an upwarding organization, developing my skills and using them to meet organizational goals at all time. My services: ●Providing Support /Customer Service ●Calender management ●Respond to customers chat ●Outgoing /incoming calls ●Problem solving and troubleshooting ●Follow-up ●Administrative assistance ●Organizational skills How can I be of help? Feel free to require my services. Thanks!
Rating is 5 out of 5.
5.00 Apr 4, 2022

"great work!"

Private earnings

Chisom Grace O. has more jobs. Create an account to review them

Portfolio

■Improve customer management ■Receivial of customers and customer enquiry ■Process customers purchase ■Serve as midpoint between management and customers ■Attending to customers complains, feedbacks and proffer solutions ■Report back to management on growth on daily basis ■Registration and documentation of customers information as well as payments ■Customer satisfaction and appreciation ■Customer support
Customer Service
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Chisom Grace  O.

Chisom Grace O.

OkigweNigeria
1
Total Jobs
0
Total Hours

Customer Service Support

Specializes in
I am a proficient, self-motivated Customer Support with great experience in offering customer satisfaction through the skills and knowledge I have amassed from customer interactions, and the continuous desire to be better at my job. I am familiar with tools such as Zendesk, Intercom, Hubspot, Zoom, G suite, Trello, Slack and more and can easily adapt to technologies needed for the job. I have worked as a customer support for two years , and I have a great passion for it. I learned how to communicate with both customers and internal teams, follow up action plans and ensure great service. I enjoy the excitement that comes with Interacting with customers and having their enquiries and issues resolved. I combine my experience with the skills I've acquired to give ideal customer experience. I also give my best to improve my skill and my work. I will like to optimally work in an upwarding organization, developing my skills and using them to meet organizational goals at all time. My services: ●Providing Support /Customer Service ●Calender management ●Respond to customers chat ●Outgoing /incoming calls ●Problem solving and troubleshooting ●Follow-up ●Administrative assistance ●Organizational skills How can I be of help? Feel free to require my services. Thanks!
Rating is 5 out of 5.
5.00 Apr 4, 2022

"great work!"

Private earnings

Chisom Grace O. has more jobs. Create an account to review them

Portfolio

■Improve customer management ■Receivial of customers and customer enquiry ■Process customers purchase ■Serve as midpoint between management and customers ■Attending to customers complains, feedbacks and proffer solutions ■Report back to management on growth on daily basis ■Registration and documentation of customers information as well as payments ■Customer satisfaction and appreciation ■Customer support
Customer Service
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More than 30 hrs/week