Matthew Dave S.
Mandaue City, Philippines
Customer Support | Workforce Management | Data Analyst
$10.00/hr
I am enthusiastic, reliable, and hardworking individual who has over 5 years of experience giving professional, efficient and high quality service to various call center companies.
I am skilled in communicating with clients over the phone and email. I have experience reviewing documents such as medical records, insurance claims and withdrawal forms, and I've done workforce planning, scheduling and real-time managing.
I meet deadlines, and don't make promises I can't keep. I'm a team player but can steer the ship alone if need be. I look forward to working with you in providing excellent customer service and anything else you may need help with!
Skills
Skills
- Microsoft Excel
- Customer Service
- Technical Support
- Amazon FBA
- Workforce Management
- Microsoft Office
- Visual Basic for Applications
- Data Analysis
- Microsoft Excel PowerPivot
- Data Visualization
- Microsoft Power BI