Matthew Dave S.
Mandaue CityPhilippines

Customer Support | Workforce Management | Data Analyst

I am enthusiastic, reliable, and hardworking individual who has over 5 years of experience giving professional, efficient and high quality service to various call center companies. I am skilled in communicating with clients over the phone and email. I have experience reviewing documents such as medical records, insurance claims and withdrawal forms, and I've done workforce planning, scheduling and real-time managing. I meet deadlines, and don't make promises I can't keep. I'm a team player but can steer the ship alone if need be. I look forward to working with you in providing excellent customer service and anything else you may need help with!

Skills

  • Amazon FBA
  • Workforce Management
  • Visual Basic for Applications
  • Excel Macros
  • Excel Formula
  • Microsoft Excel PowerPivot
  • Amazon FBA Product Research