Francis A.
Lipa City, Philippines
100%
Job Success
Top Rated Plus
Technical Support, Customer Support
$7.00/hr
I joined Upwork to get work opportunities that I'll be able to do from home. I am here to provide my professionalism and dedication to your projects and help you achieve success.
I have more than 10 years of experience in Customer Service and had roles as Technical Support/Customer Service Representative (Phone, Email) and Quality Auditor for various products and services. I am proficient with Windows OS and Microsoft Office and have worked with Salesforce and Zendesk. I am a hard worker and a team player, I am also very flexible and is always eager to learn whatever skills are needed to do the job.
Work history
Work history
Content Strategist
Jan 1, 2024
-
May 7, 2025
"Francis is exceptionally reliable and consistently delivers high-quality work on or even before the agreed-upon deadlines. His commitment to punctuality made the team operations run smoothly. I strongly recommend him…
Private earnings
Content Strategist
Sep 5, 2022
-
Jan 5, 2024
"Still engaged with Wonolo and transitioned to Any Hire."
Private earnings
Business Support
Jul 15, 2020
-
Sep 5, 2022
Private earnings
Customer Support Agent for a Fast Growing Startup
Aug 27, 2019
-
Jul 29, 2020
Private earnings
Quality Auditor
Feb 5, 2018
-
Jul 2, 2019
"Thank you for all your contributions to Thumbtack."
Private earnings
Quality Auditor
Jan 22, 2018
-
Feb 5, 2018
"Keep up the great work!"
Private earnings
Customer Support - Ticket Categorizer
Aug 1, 2016
-
Jan 22, 2018
Private earnings
Customer Support - Ticket Categorizer
Mar 17, 2014
-
Aug 1, 2016
Private earnings
Customer Support Advocate
Nov 25, 2013
-
Mar 16, 2014
"Congratulations! :)"
Private earnings
Outbound Call Support Assistant
Jan 9, 2013
-
Nov 25, 2013
Private earnings
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Skills
Skills
- Zendesk
- Technical Support
- Financial Audit
- Quality Control
- Customer Service
- Salesforce Lightning
- Data Entry