Rhodley Ace P.
PilillaPhilippines

Customer Service | Marketing Management

I’m Rhodley Ace Pendon, 28 yrs. old from Pililla, Rizal, Philippines, I’ve finished Bachelor of Science in Business Administration Major in Marketing Management. I’ve served my on-the-job training in Sterling Group of Companies where I was assigned to E-commerce Department. We are assigned to edit pictures and make descriptions that will be posted to online shop. I’ve worked as a Customer Relations Assistant from May 2017 to May 2023 in Toyota Pasong Tamo located in Makati City, Metro Manila, Philippines. As a CRA, we are assigned to prepare CRO reports to be submitted to Toyota Motor Philippines, conduct calls to get feedback from customer in Sales and Service, acts as a frontliner from complaining customer in the dealership and maintaining the cleanliness of data of the customers. I’m confident that the skills I developed in my previous jobs have prepared me for the opportunity with your company. My experience in customer service makes me a great candidate for the job opening in your company.

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Skills

  • Complaint Management
  • SAP
  • Report Writing
  • Email
  • Data Analysis Consultation