Fritzjohn I.

Fritzjohn I.

Quezon CityPhilippines
Job Success
Top Rated

Chat & Email Support Specialist

My name is Fritz and I'm very experienced in Customer Service. If you're looking for someone who is professional and customer-focused to be a part of your team, then I'm your man! I have more than 7 years experience in the Customer Service industry. My expertise is in handling emails and chats. I always strive hard to deliver top quality service. I am open-minded and always ready for new challenges. I'm also currently upgrading myself by learning how to do Marketing. The world is changing and it's becoming more competitive. And that's a good thing because it forces me to do my best. • Expert in reviewing customer complaints and tracking them. • I have the ability to remain calm and positive even when under pressure. • Trained in different areas such as billing, account security and fraud prevention. • Team-player but not afraid to go on my own. I’m a think-outside-of-the-box guy. • Always willing to learn more, to be trained, and can adapt to changes. • I am proficient in handling complex and escalated customer service issues. I love turning a bad experience into a happy one. Try considering me on your next project!
Rating is 5 out of 5.
5.00 Sep 14, 2017

"Fritz was a pleasure to work with! And delivered a very high quality of work!"

Private earnings

Fritzjohn I. has more jobs. Create an account to review them

Portfolio

Apple iTS T2 Training
Apple iTS T2 Training
Want to see more? Create Account

Skills

Fritzjohn I.

Fritzjohn I.

Quezon CityPhilippines
Job Success
Top Rated
11
Total Jobs
10,081
Total Hours

View profile

Chat & Email Support Specialist

Specializes in
My name is Fritz and I'm very experienced in Customer Service. If you're looking for someone who is professional and customer-focused to be a part of your team, then I'm your man! I have more than 7 years experience in the Customer Service industry. My expertise is in handling emails and chats. I always strive hard to deliver top quality service. I am open-minded and always ready for new challenges. I'm also currently upgrading myself by learning how to do Marketing. The world is changing and it's becoming more competitive. And that's a good thing because it forces me to do my best. • Expert in reviewing customer complaints and tracking them. • I have the ability to remain calm and positive even when under pressure. • Trained in different areas such as billing, account security and fraud prevention. • Team-player but not afraid to go on my own. I’m a think-outside-of-the-box guy. • Always willing to learn more, to be trained, and can adapt to changes. • I am proficient in handling complex and escalated customer service issues. I love turning a bad experience into a happy one. Try considering me on your next project!
Rating is 5 out of 5.
5.00 Sep 14, 2017

"Fritz was a pleasure to work with! And delivered a very high quality of work!"

Private earnings

Fritzjohn I. has more jobs. Create an account to review them

Portfolio

Apple iTS T2 Training
Apple iTS T2 Training
Want to see more? Create Account

Skills

As Needed - Open to Offers