Joseph Andrew V.

Joseph Andrew V.

RizalPhilippines

Trainer/Lead/Customer Service

I have been a Trainer/Lead Trainer/Training Lead for roughly 11 years in the BPO industry. Throughout my experience in handling different accounts, line of businesses, clients, senior managers and co-employees (including trainees), I believe I’m equipped enough to handle different types of situations, stresses and/or challenges that I may encounter. With that being said, those 11 years of experience allowed me to improve my communications skills depending on who my target audience would be and what type of delivery I should provide. I also gained the confidence to speak with clients and the like. It also allowed me to be more analytic with the situations shown in front of me to better tackle the situation. I’m also given the chance to interact with other support groups such as Recruitment, Human Resources, Operations Managers and other Training groups to allow improvement across all employees. With those skill set, I am very confident that the position that you are looking for greatly relates to the previous tasks that I have handled and would be an asset to your team.
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Joseph Andrew V.

Joseph Andrew V.

RizalPhilippines
1
Total Jobs
4,456
Total Hours

Trainer/Lead/Customer Service

Specializes in
I have been a Trainer/Lead Trainer/Training Lead for roughly 11 years in the BPO industry. Throughout my experience in handling different accounts, line of businesses, clients, senior managers and co-employees (including trainees), I believe I’m equipped enough to handle different types of situations, stresses and/or challenges that I may encounter. With that being said, those 11 years of experience allowed me to improve my communications skills depending on who my target audience would be and what type of delivery I should provide. I also gained the confidence to speak with clients and the like. It also allowed me to be more analytic with the situations shown in front of me to better tackle the situation. I’m also given the chance to interact with other support groups such as Recruitment, Human Resources, Operations Managers and other Training groups to allow improvement across all employees. With those skill set, I am very confident that the position that you are looking for greatly relates to the previous tasks that I have handled and would be an asset to your team.
No items
More than 30 hrs/week