Armandine R.
Antananarivo, Madagascar
100%
Job Success
Top Rated Plus
Polyvalent freelancer, Rockstar French Customer Service and French VA
$10.00/hr
Hello futurs clients ! 👋
I'm both a customer service specialist, virtual assistant and tele-operator with more than 10 years of experience, multitasking and proactive.
My level of french is excellent (spoken and written). So I have great communication in french and french writing skills.
I'm a serious, reliable, rigorous person and I like to work on the long term.
For your information, I have a good command of Shopify, DSers, Aliexpress, Zendesk, Hubspot, Aliexpress, Thrivecart, Stripe, Quaderno, Aircall, Slack, iAdvize, Monday.com, Syntrix, …
My skills :
- 💬 Customer service representative - french market : phone, email and chat
- 💬 Customer support e-commerce Shopify store - dropshipping - french market
- ✍ Virtual assistant in french
- ✍Creation of products pages
- ☑️Telephone prospecting
- ☑️Telephone survey
- 📆 Appointment handling
- ☑️Web moderation, Facebook and Instagram moderation
- ☑️Adding content to websites
I'm available immediately even for a contract of up to 40 hours per week. Available to work full time even on weekends..
I enjoy working on a long-term basis.
So if my profile caught your attention, don’t hesitate to contact me, I'll be happy to work for you !
Best Regards,
Armandine
Work history
Work history
Customer support for e-commerce company (Zendesk, shopify)
4.00
Oct 17, 2023
-
Oct 10, 2024
Private earnings
Blue Banana project
Sep 27, 2023
-
Jul 3, 2024
No feedback given
Private earnings
Customer Support. French Ticket
Aug 17, 2023
-
Jun 25, 2024
No feedback given
Private earnings
Passage de commandes / SAV
May 25, 2023
-
Oct 11, 2023
No feedback given
Private earnings
Assistante support client
5.00
Jul 18, 2023
-
Aug 22, 2023
"Tiana nous a beaucoup aider dans l'assistance au téléphone, elle est très calme et sait rassurer le prospect et résoudre les problèmes. Je recommande à 100% son travail."
Private earnings
Support Client eCommerce
1.35
Aug 4, 2023
-
Aug 4, 2023
Private earnings
Appels sortants
5.00
Jul 2, 2023
-
Jul 24, 2023
"Amandine a été une bonne collaboratrice, elle a répondu à mes attentes. Merci"
Private earnings
Support Service Client en Francais
5.00
of 2 reviews
May 13, 2020
-
Jun 7, 2023
5.00
"Available, serious. So do his job in a professional maner."
Private earnings
Service Client Par Chat - Français
3.60
May 12, 2023
-
May 22, 2023
Private earnings
Virtual Assistant - Shopify
Sep 23, 2022
-
Feb 26, 2023
No feedback given
Private earnings
Service client - French
Oct 11, 2022
-
Present
Job in progress
Private earnings
Customer Service in French and Sales for a music school
4.83
of 1 reviews
Jan 20, 2020
-
Present
4.83
Sep 29, 2020
"Armandine is outstanding by her strong work ethic. She really listens and takes time to understand what is asked. Her communication skills are excellent. It's a real pleasure to work… Job in progress
Private earnings
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Skills
Skills
- Order Tracking
- Answered Ticket
- Product Page
- Oberlo
- Product Knowledge
- Customer Satisfaction