Henry O.

Henry O.

UmuahiaNigeria
Job Success
Top Rated

Technical Customer Support Specialist with Web Development Background

🏆 Top 1% ✅ Successful Projects I am a highly experienced and skilled technical customer support specialist with 7 years of experience and a web development background. I have successfully completed over 18 jobs and am an expert in using tools such as Zendesk, Intercom, Freshdesk, Jira, Microsoft Office, G Suite, Trello, Slack, Zoom, Loom, Shopify, Gorgias, WordPress, HTML, CSS, JS, PHP, MySQL, Laravel, VueJS, and other tools to deliver outstanding results 🚀💻. I understand the technical aspects of customer support and the user experience, allowing me to provide efficient and effective support with empathy. I am dedicated to ensuring customer satisfaction. I go above and beyond to provide personalized support, ensuring a seamless and positive experience 😊. I have a proven track record of delivering top-notch customer service and technical support. With my technical skills and customer-centric approach, I am the perfect choice for any company looking for a reliable and skilled technical customer support specialist who can understand and support customers' needs both technically and emotionally.
Rating is 5 out of 5.
5.00 May 11, 2022 - Jun 15, 2022
Private earnings
Rating is 5 out of 5.
5.00 Jul 14, 2021 - May 23, 2022
Private earnings
Rating is 5 out of 5.
5.00 Aug 12, 2020 - Feb 28, 2022

"Henry was a pleasure to have on our team. We are sad that our scheduling conflicts with his school work. Will be glad to re-hire Henry when his availability frees up."

Private earnings
Rating is 5 out of 5.
5.00 Aug 8, 2020 - Jan 20, 2022

"Henry, was a great multitalented, multi-purposed virtual assistant. Very response and available whenever I needed him - which was very important since I didn't have fixed schedule or tasks."

Private earnings
Jun 24, 2020 - Sep 13, 2020

No feedback given

Private earnings
Jul 15, 2020 - Aug 10, 2020

No feedback given

Private earnings
Rating is 5 out of 5.
5.00 May 23, 2020 - Jul 14, 2020

"Henry was a great freelancer to work with. He kept me updated always, possessed good communication skill-set and was easy to work with. I would recommend him to all."

Private earnings
Rating is 5 out of 5.
5.00 May 19, 2020 - May 20, 2020
Private earnings

Henry O. has more jobs. Create an account to review them

Portfolio

Customer Service: Problem-Solving and Troubleshooting
Customer Service: Problem-Solving and Troubleshooting
Web Dev and Support
Web Dev and Support
Want to see more? Create Account
Henry O.

Henry O.

UmuahiaNigeria
Job Success
Top Rated
19
Total Jobs
4,957
Total Hours

View profile

Technical Customer Support Specialist with Web Development Background

Specializes in
🏆 Top 1% ✅ Successful Projects I am a highly experienced and skilled technical customer support specialist with 7 years of experience and a web development background. I have successfully completed over 18 jobs and am an expert in using tools such as Zendesk, Intercom, Freshdesk, Jira, Microsoft Office, G Suite, Trello, Slack, Zoom, Loom, Shopify, Gorgias, WordPress, HTML, CSS, JS, PHP, MySQL, Laravel, VueJS, and other tools to deliver outstanding results 🚀💻. I understand the technical aspects of customer support and the user experience, allowing me to provide efficient and effective support with empathy. I am dedicated to ensuring customer satisfaction. I go above and beyond to provide personalized support, ensuring a seamless and positive experience 😊. I have a proven track record of delivering top-notch customer service and technical support. With my technical skills and customer-centric approach, I am the perfect choice for any company looking for a reliable and skilled technical customer support specialist who can understand and support customers' needs both technically and emotionally.
Rating is 5 out of 5.
5.00 May 11, 2022 - Jun 15, 2022
Private earnings
Rating is 5 out of 5.
5.00 Jul 14, 2021 - May 23, 2022
Private earnings
Rating is 5 out of 5.
5.00 Aug 12, 2020 - Feb 28, 2022

"Henry was a pleasure to have on our team. We are sad that our scheduling conflicts with his school work. Will be glad to re-hire Henry when his availability frees up."

Private earnings
Rating is 5 out of 5.
5.00 Aug 8, 2020 - Jan 20, 2022

"Henry, was a great multitalented, multi-purposed virtual assistant. Very response and available whenever I needed him - which was very important since I didn't have fixed schedule or tasks."

Private earnings
Jun 24, 2020 - Sep 13, 2020

No feedback given

Private earnings
Jul 15, 2020 - Aug 10, 2020

No feedback given

Private earnings
Rating is 5 out of 5.
5.00 May 23, 2020 - Jul 14, 2020

"Henry was a great freelancer to work with. He kept me updated always, possessed good communication skill-set and was easy to work with. I would recommend him to all."

Private earnings
Rating is 5 out of 5.
5.00 May 19, 2020 - May 20, 2020
Private earnings

Henry O. has more jobs. Create an account to review them

Portfolio

Customer Service: Problem-Solving and Troubleshooting
Customer Service: Problem-Solving and Troubleshooting
Web Dev and Support
Web Dev and Support
Want to see more? Create Account
As Needed - Open to Offers
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Testimonials

Endorsements from past clients

"Henry's technical support skills are outstanding, with a good emphasis on empathy and attention to detail. I highly recommend him for both a technical customer support role and as a web developer."

Andrew S. | Technical support specialist
Nov 2020
Verified

"Henry is an excellent assistant with multiple skills to help both me and my clients. I highly recommend him!!"

Arvell c. | Marketing coach
Nov 2020
Verified

"I hired Henry to work with me on projects closely related to software development knowledge and support. His zeal to learn and communication skills were outstanding! I highly recommend him. "

Pancham G. | Java, Spring & Cloud Infrastructure Consultant
Nov 2020
Verified

"Henry has shown great motivation in his work with us. He is always thinking out side the box to find solutions to help us deliver. A high caliber candidate that I'd recommend."

Courtney R. | CEO at hypi
Nov 2020
Verified

"I hired Henry to assist me in building web applications when I needed help in managing the projects I was involved in and he surpassed my expectation. He didn't need much guidance and enjoyed working independently to complete all objectives."

Taye s. | Senior IT solutions officer
Web development
May 2020
Verified