Robert Jay R R.
General TriasPhilippines

10+ yrs Expert Customer / Technical Support | Creative UX Designer

A highly motivated, flexible, detail oriented, quick learner who can absorb ideas. Well organized and an excellent team player with proven ability to work proactively in a complex and busy environment. I am now looking for a career opportunity that will allow me to develop my skills further. ✓ Proven customer support experience ✓ Track record of over-achieving set goals ✓ Strong phone contact handling skills and active listening ✓ Familiarity with CRM systems ✓ Ability to adapt to different types of characters ✓ Excellent communication and presentation skills ✓ Ability to multi-task, prioritize, and manage time effectively ✓ Live Chat, Email and Phone Support ✓ Customer Service/Technical Support Supervisor ✓ Ticket, Chat, Phone Agent ✓ SaaS Experience ✓ E-commerce Customer Service Chat/Email/Phone
Work history

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Skills

Skills

  • Zendesk
  • Email Support
  • Technical Support
  • Supervision