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Hannah W. Status: Offline
Charlotte, United States

Customer Experience | Support & Process

I am a seasoned customer experience professional with the ability to efficiently address customer concerns, and provide an optimal support experience. I am knowledgable in customer data analysis and presentation, and routinely develop team processes. I am an organized, effective worker, and confidently communicate with all teammates, including the executive team. I support with various project types across the business, including social media management, documentation, and training new teammates. My bachelor’s degree is in biology, and I pursued extensive coursework in writing and other humanities. I have particular interest in the health and wellness industries.
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