Carlos Eduardo C.
Managua, Nicaragua
Customer Service Representative
$10.00/hr
I have been in the BPO industry for around 10 years, I have worked for US based companies in such time frame, those are: Virgin Mobile, MoneyGram, Capital One Bank (Credit cards division), Stanton Opticall (Opticall), Instacart (Food orders), Remitly. Also, for Ava's Flowers and Alliance Health LLC. This has helped me a lot when it comes to customer service skills, I know more than I knew when I started my career. I like to effort my self in order to accomplish company's goals and I am very responsible also when handling really sensitive information from customers and the company that I have worked for.
I am a fast learner, as I am always interested in knowing more I learn fast, I ask and or investigate by my own. I am a very patient person with ethical and moral values.
Work History
No items
Skills
- Translation
- Microsoft Office
- Troubleshooting
- Customer Service
- Multitasking
- Critical Thinking Skills
- Customer Relationship Management
- Google Docs
- Salesforce
- Email Communication
- BPO Call Center
- Data Entry
- Form Completion
- Email Support
- Phone Support
- Zendesk
Carlos Eduardo C.
Managua, Nicaragua
1
Total Jobs
270
Total Hours
Customer Service Representative
Specializes in$10.00/hr
I have been in the BPO industry for around 10 years, I have worked for US based companies in such time frame, those are: Virgin Mobile, MoneyGram, Capital One Bank (Credit cards division), Stanton Opticall (Opticall), Instacart (Food orders), Remitly. Also, for Ava's Flowers and Alliance Health LLC. This has helped me a lot when it comes to customer service skills, I know more than I knew when I started my career. I like to effort my self in order to accomplish company's goals and I am very responsible also when handling really sensitive information from customers and the company that I have worked for.
I am a fast learner, as I am always interested in knowing more I learn fast, I ask and or investigate by my own. I am a very patient person with ethical and moral values.
Work History
No items
Skills
- Translation
- Microsoft Office
- Troubleshooting
- Customer Service
- Multitasking
- Critical Thinking Skills
- Customer Relationship Management
- Google Docs
- Salesforce
- Email Communication
- BPO Call Center
- Data Entry
- Form Completion
- Email Support
- Phone Support
- Zendesk
Hours per week
More than 30 hrs/week