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Lucian P.

Lucian P.

Brasov, Romania
Job Success
Top Rated Plus

Expert technical assistant

- Zendesk Guru - AWS SysOps Administrator - Working as a Level 2 Technical Support - Tech escalations Department. - Shopify Expert & eCommerce consultant - Over 10 years experience in Tech Support - We receive reports from level 1 agents and other departments about clients that are having major problems with the computer on the following products: AOL Software, Virus Removal, Microsoft Windows Issues, Apple Products like Mac computers, Iphone, Ipad's, High Speed Internet connections, Routers, Modems and setting up small-medium networks. - License in CCNA Technician - As english level i am fluent in written and verbal. High communication skills with customers. - Good knowledge on the following software products: All Microsoft Products, MAC OSX, IOS, all APPLE Products, small and medium networks, printers, router/switch setup for Comcast, Verizon, Cox Cable, AT&T, Bug tracking on JIRA platform, VMWare, Remote support softwares like Bomgar or Teamviewer.
Rating is 5 out of 5.
5.00 Sep 13, 2021 - Dec 23, 2022
Private earnings
Rating is 4.65 out of 5.
4.65 Aug 4, 2021 - Jun 6, 2022
Private earnings
Rating is 2.8 out of 5.
2.80 May 13, 2021 - Oct 15, 2021

"You have to follow up multiple times to get things done, and even then, you would have no idea when it will be completed. Not happy and won't recommend anyone to hire him."

"The client paused and started the contract multiple times without any warnings then sent a few messages while I was on vacation. During this time, he closed the contract. Bad communication."

Private earnings
Rating is 5 out of 5.
5.00 May 23, 2019 - May 28, 2019

"Thanks!"

Private earnings
Rating is 5 out of 5.
5.00 Jul 30, 2018 - Nov 7, 2018
Private earnings
Rating is 5 out of 5.
5.00 Jan 13, 2015 - Mar 30, 2017

"Luci, as we call him, is a veteran in his work. Prompt at notifying issues with detailed information. A perfect fit for any growing team"

Private earnings
Oct 30, 2014 - Jan 15, 2015

No feedback given

Private earnings
Lucian P. has more jobs. Create an account to review them

Skills

Lucian P.

Lucian P.

Brasov, Romania
Job Success
Top Rated Plus
34
Total Jobs
27,400
Total Hours

View profile

Expert technical assistant

Specializes in
- Zendesk Guru - AWS SysOps Administrator - Working as a Level 2 Technical Support - Tech escalations Department. - Shopify Expert & eCommerce consultant - Over 10 years experience in Tech Support - We receive reports from level 1 agents and other departments about clients that are having major problems with the computer on the following products: AOL Software, Virus Removal, Microsoft Windows Issues, Apple Products like Mac computers, Iphone, Ipad's, High Speed Internet connections, Routers, Modems and setting up small-medium networks. - License in CCNA Technician - As english level i am fluent in written and verbal. High communication skills with customers. - Good knowledge on the following software products: All Microsoft Products, MAC OSX, IOS, all APPLE Products, small and medium networks, printers, router/switch setup for Comcast, Verizon, Cox Cable, AT&T, Bug tracking on JIRA platform, VMWare, Remote support softwares like Bomgar or Teamviewer.
Rating is 5 out of 5.
5.00 Sep 13, 2021 - Dec 23, 2022
Private earnings
Rating is 4.65 out of 5.
4.65 Aug 4, 2021 - Jun 6, 2022
Private earnings
Rating is 2.8 out of 5.
2.80 May 13, 2021 - Oct 15, 2021

"You have to follow up multiple times to get things done, and even then, you would have no idea when it will be completed. Not happy and won't recommend anyone to hire him."

"The client paused and started the contract multiple times without any warnings then sent a few messages while I was on vacation. During this time, he closed the contract. Bad communication."

Private earnings
Rating is 5 out of 5.
5.00 May 23, 2019 - May 28, 2019

"Thanks!"

Private earnings
Rating is 5 out of 5.
5.00 Jul 30, 2018 - Nov 7, 2018
Private earnings
Rating is 5 out of 5.
5.00 Jan 13, 2015 - Mar 30, 2017

"Luci, as we call him, is a veteran in his work. Prompt at notifying issues with detailed information. A perfect fit for any growing team"

Private earnings
Oct 30, 2014 - Jan 15, 2015

No feedback given

Private earnings
Lucian P. has more jobs. Create an account to review them

Skills

More than 30 hrs/week
LUP Solutions
LUP Solutions

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