Lucia N.

Lucia N.

EzulwiniSwaziland

Project Management | Computer Skills, Literacy, Computer, PPTX

-I have been in the Customer Experience field for 10 years now where I work as a Customer Service Supervisor currently looking after the Back Office/ Omnichannel and Digital space. -I am hard working and can monitor and supervise other people as well as communicate clearly with my team and others around me. -I have a vast experience in customer services, leadership, monitoring, implementing and reviewing process and policies in the contact Centre. -I believe that the opportunity to work in a different role will allow me to develop new skills -I am looking forward to learning and exposing myself to a new challenge and move out of my comfort of an 8-5pm job. -I have interest on other sectors other customer care related jobs. -I have a new found interest in Financial technology ( FinTech and digitization) -Discovering new ways of making income can assist with obtaining my degree and further my studies globally.
Lucia N.

Lucia N.

EzulwiniSwaziland

Project Management | Computer Skills, Literacy, Computer, PPTX

Specializes in
-I have been in the Customer Experience field for 10 years now where I work as a Customer Service Supervisor currently looking after the Back Office/ Omnichannel and Digital space. -I am hard working and can monitor and supervise other people as well as communicate clearly with my team and others around me. -I have a vast experience in customer services, leadership, monitoring, implementing and reviewing process and policies in the contact Centre. -I believe that the opportunity to work in a different role will allow me to develop new skills -I am looking forward to learning and exposing myself to a new challenge and move out of my comfort of an 8-5pm job. -I have interest on other sectors other customer care related jobs. -I have a new found interest in Financial technology ( FinTech and digitization) -Discovering new ways of making income can assist with obtaining my degree and further my studies globally.
More than 30 hrs/week