Ronald L.
100% Job Success

Technical Customer Support Assistant

I am an experienced Technical Support specialist specializing in handling ecommerce products. I have a bachelor's degree in Electronics and Communications and 2 years of experience as Shopify Application Technical Support. I am experienced in web ecommerce platforms and handling customers' inquiries regarding technical aspects of web development. I have great people skills developed through years of experience working in Development and Customer Service. This has helped me realize my potential to bridge the gap between a technical product and explaining it to customers for effective use. I am very adept at using general assistance tools such as Microsoft Office, Google Suite, and Adobe Creative Tools. I am also adept at creating web technologies using the MERN Stack, JavaScript, HTML, CSS, and even Next.js. When working on a new project, I like to first understand your business, your vision, and how I can complement it using the skills I have. Thank you for considering me for your business. I look forward to giving you my best contributions.
Work history

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  • Google Sheets
  • Form Development
  • Technical Support
  • Shopify