Mariztel O.
Imus, Philippines
100%
Job Success
Top Rated Plus
Professional Customer Support
$15.00/hr
I bring a wealth of experience and expertise from my extensive career journey. With seven years as a call center agent followed by freelancing, I've honed skills across telecommunications, insurance, logistics, and real estate. My background includes nearly seven years in BPO, providing exceptional customer support through calls, emails, and chats. I'm adept at handling inquiries, offering solutions, and ensuring satisfaction.
Highlights:
Proficient in Zendesk, Intercom, Stripe, CCULT, Jarvis, Notion, Front, Airbnb, Gmail, and Zoom.
Efficient and accurate in task delivery, with strong problem-solving and decision-making skills.
Experienced in coaching, mentoring, managing escalations, and handling complaints.
Knowledgeable in real estate, billing disputes, technical issues, delivery tracking, and insurance claims.
Dedicated team player, passionate about continuous learning and personal development.
Self-motivated, producing outstanding results with minimal supervision.
Work history
Work history
Long-term back office processing role with lots of variety!
5.00
Oct 16, 2023
-
Mar 3, 2025
"Rhiz has been outstanding in her work with us and she will be one of the first we reach out to in future should anything arise. She is an absolutely…
Freelancer's response
"Thank you, V! I love working with you and hopefully in the future!"
Private earnings
Long-Term Virtual Assistant to Join Our Team!
Oct 16, 2023
-
May 20, 2024
No feedback given
Private earnings
Remote IT Support in ASPAC GMT+8 time zone - or close to
Mar 22, 2022
-
May 20, 2024
No feedback given
Private earnings
Admin Superstar * We will provide full training and support - become part of our team.
Mar 23, 2023
-
May 18, 2024
No feedback given
Private earnings
Administration assistant for courier company
5.00
Oct 25, 2022
-
Jan 16, 2024
"An amazing addition to the GT-EX team, extremely efficient, always helpful and eager to always learn. Outstanding customer service and administration abilities was demonstrated by Rhiz throughout the duration of…
Private earnings
Assistant and Customer Service Rep
4.45
Jun 26, 2023
-
Oct 17, 2023
Private earnings
Zoom
Apr 15, 2023
-
May 29, 2023
No feedback given
Private earnings
Customer Support Contractor
5.00
Feb 21, 2022
-
May 8, 2023
"Mariztel was amazing! We wish we could continue to work with her and hope our paths cross again soon. She would be a valuable addition to any team."
Private earnings
Support our emerging startup through Customer Support and Service
5.00
of 2 reviews
Aug 12, 2021
-
Dec 16, 2021
5.00
"Mariztel was a joy to work with. She quickly adapted to Ikos' processes and company needs to support the team. I would welcome the opportunity to hire her again."
Private earnings
Experienced Virtual Assistant Required Immediate Start - Stable, Long Term Position
Sep 22, 2024
-
Present
Job in progress
Private earnings
Team and Community Support Assistant
Jan 5, 2024
-
Present
Job in progress
Private earnings
Customer support agent (English)
5.00
of 1 reviews
Jun 25, 2021
-
Present
5.00
Aug 9, 2021
"Mariztel shows up -- on time, every time! She's reliable and hard-working. She always looks for additional projects or ways she can be helpful to the team. Excellent team player… Job in progress
Private earnings
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Skills
Skills
- Technical Support
- Communication Skills
- Ticketing System
- Scheduling
- Email Support
- Social Media Management
- Supply Chain & Logistics
- Squarespace
- Article Curation
- Zendesk
- Stripe