Alejandro I.
Portmarnock, Ireland
100%
Job Success
Top Rated Plus
Social Media Moderator & Content Moderator | 10+ Years of Experience
$15.00/hr
🏆 Top-Rated Plus with 100% Job Success Score
🕒 10,000+ Hours of experience in social media management and content moderation
🧠 10+ Years of expertise in digital platforms, community management, and customer engagement
💻 Proficient in 20+ software tools for social media, design, and business management
Social Media Management & Content Moderation
Proficient in Meta Business Suite, Hootsuite, Agorapulse, NapoleonCat, Zoho Social, Metricool
Skilled in content scheduling, analytics, community engagement, and brand reputation management
Experienced in moderating user-generated content, enforcing community guidelines, and ensuring safe digital spaces
Design & Creativity
Advanced knowledge of Photoshop, Illustrator, Canva, and Microsoft Design for creating engaging visuals
Business & Project Management
Experienced in Go High Level, Yext, Shopify, Slack, and Asana for streamlining workflows and managing projects
Customer Service & Support
Proficient in Five9, Zendesk, Hubspot, Zoho Desk, Reamaze and Gorgias for delivering exceptional customer experiences.
Work Habits
✅ Strong Work Ethic: Consistently deliver high-quality results and exceed expectations.
🔄 Quick to Adapt: Thrive in fast-paced environments and embrace change.
⏰ Reliable & Punctual: Maintain a flawless attendance record and meet deadlines.
😊 Positive Attitude: Bring enthusiasm and a solutions-oriented mindset to every project.
Personal Qualities
🚀 Fast Learner: Quickly master new tools and platforms.
🤝 Helpful & Friendly: Build strong relationships with clients and team members.
❤️ Passionate: Dedicated to helping brands grow and creating safe, engaging online communities.
📈 Always Improving: Continuously seek opportunities to enhance my skills and deliver better results.
Work history
Work history
Facebook customer engagement chatting / comment responding
Feb 19, 2024
-
Nov 18, 2024
5.00
"Great at engaging with our audience"
Private earnings
Facebook Ads Comment Moderation (10 hours a week)
Nov 23, 2022
-
Mar 11, 2024
5.00
"Highly recommended - Alejandro did everything we agreed upon and then some. I will look to hire him for more tasks in the future."
Private earnings
Facebook Ads Comments Moderator
Sep 21, 2023
-
Dec 8, 2023
5.00
Private earnings
Participate in Academic Survey (25 - 30 mins): Freelancing Strategies ML10
Jun 29, 2023
-
Jul 1, 2023
5.00
Private earnings
Long Term Assistant // Flexible work schedule (7 days a week)
May 29, 2023
-
Jun 12, 2023
5.00
Private earnings
2-hours paid test
May 24, 2023
-
May 27, 2023
5.00
"Great communicator, bright and friendly. Hope to be working with you again in the future, Alejandro!"
Private earnings
Testing of Spam/Scam app for iPhone users in Ireland
Apr 26, 2023
-
May 18, 2023
5.00
"Alejandro is very professional in his work to complete the testing. Highly recommended."
Private earnings
Managerial response to online review task B-1
Apr 25, 2023
-
Apr 25, 2023
5.00
"Excellent Work!!!!"
Private earnings
Managerial response to online review task B-1
Apr 17, 2023
-
Apr 17, 2023
5.00
Private earnings
**Romance Game Needs Fast Test and Rating
Aug 9, 2021
-
Aug 11, 2021
No feedback given
Private earnings
Social media moderator for ecom brand
May 16, 2024
-
Present
Job in progress
Private earnings
Instagram Direct Messaging Responses
Feb 9, 2024
-
Present
Job in progress
Private earnings
Social Media Comment Moderator
Nov 6, 2023
-
Present
Job in progress
Private earnings
Content moderation (comments)
Sep 18, 2023
-
Present
Job in progress
Private earnings
Digital Account Strategists
Dec 13, 2022
-
Present
Job in progress
Private earnings
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Skills
Skills
- Email Support
- Customer Experience Research
- Customer Experience
- Web Testing
- Customer Satisfaction
- Email Communication
- Community Management
- Community Moderation
- Online Community
- Community Engagement
- Facebook Page