Susan R.

Susan R.

North OlmstedOH
Job Success

Amazon, PPC, Social Advertising, Analytics, Salesforce Pardot

Need a new website for your business? I can develop, create content, map SEO and deliver a high quality website you'll be proud to share with potential customers. Expertise in WordPress, Shopify, Elementor and WooCommerce. I also have extensive experience managing Amazon PPC and SEO, creating e-commerce websites, advanced creation and management skills for Facebook and Instagram ads, Google PPC, web analytics and SEO. Amazon, Google and Facebook product feed optimization and creation, all feeds will be set up quickly, efficiently and accurately. Qualified in Google Analytics, certified in Google Ads. Badged Google Partner. Other key skills include Salesforce Pardot and Marketing Cloud email marketing campaign development and management, online public relations, social media marketing, optimized content creation/marketing, local and mobile search, conversion rate optimization, and social media optimization and management. I have additional expertise in setting up Amazon Seller Central and Vendor Central accounts, optimizing Amazon accounts and listings for growth, feedback and reviews, Amazon customer service, shipping, and competitive analysis. We can take your company and website from market and competitive research, through creative and strategic implementation, to marketing and profitability. In-depth analytics reporting and data analysis also provided.
Rating is 5 out of 5.
5.00 Jan 9, 2020 - Jul 13, 2022

"Fast and efficient"

Private earnings
Rating is 5 out of 5.
5.00 Apr 16, 2021 - Nov 29, 2021
Private earnings
Rating is 4 out of 5.
4.00 Jun 19, 2021 - Oct 12, 2021
Private earnings
Rating is 1.15 out of 5.
1.15 Apr 4, 2021 - May 29, 2021

"Here is my experience with this freelancer: 1. She is not honest person. Everything she was saying was not collaborating with the information on Amazon. I felt like she was tell me anything to make me feel good without delivering good results. 2. I paid her over $2,000 for doing almost nothing. At some point she was running ads on Amazon for the product that was not listed properly. I saw so many mistakes and errors on my listings to the point where I start questioning her motive for taking my project. If there is someone out there who worked with her and feels like she is an Amazon expert, then I can say she had a personal agenda when she decided to take my project. 3. She was not Communicating with me unless I ask her about the status of something. Otherwise, there was no any communication. I requested her to call me a couple of times, but she refused. Her excuse was her phone was not functioning properly. 4. I notified her via email that I was planing to launch my products on Amazon on Monday thus she should complete everything this week. She replied to me that she was going to work on everything and give me an update today Friday May 28, 2021. I did not hear from her and no changes were made on Amazon, everything is messed up. For this reason I have decided to end contract with her and will find someone who is not associated with upwork because I cannot trust what I am reading on upwork about freelancers expertise."

"I could not disagree more with this review. In addition to working on and providing new and updated information for all of his listings on Amazon, I also provided and created numerous product feeds and uploads, which took time and attention to detail, as many of his listings kept throwing errors. This process went on for days, but it was finally completed, so we could fix the variations and get the products properly organized for Amazon. The initial contract was to create and post new listings and variations, as the variations were not properly set up by the previous freelancer. They had to be entirely redone. His SKUs needed to be entirely rebuilt with a proper naming convention as well. He also required research and cleanup on the content and keywords. In the end this was a very fair price and compensation for the work provided to him for rebuilding his listings and cleaning up the prior situation. In the end, there was nothing prohibiting him from advertising all but one listing, and that was being updated per Amazon's request at the time, which is beyond any freelancer's control. As far as reaching out and remaining in contact, when I wasn't working on his listings, I was returning emails, calls, WhatsApp messages and texts. This project was far more complex and involved than originally presented, so additional work was required and provided. While he wanted to be live as soon as possible, there were many issues to resolve before that could happen successfully. I am glad Upwork provides freelancers with the ability to respond to client comments, because this is a case where it is sorely needed."

Private earnings
Rating is 5 out of 5.
5.00 Jan 7, 2019 - Nov 21, 2020
Private earnings
Rating is 5 out of 5.
5.00 Oct 30, 2020 - Oct 31, 2020

"Susan was great to work with. Very adaptable in taking on a broadly defined task and making progress."

Private earnings
Rating is 5 out of 5.
5.00 Dec 13, 2019 - Oct 30, 2020

"She was awesome. Easy to work with."

Private earnings
Aug 6, 2020 - Oct 25, 2020

This feedback has been removed

Private earnings
Rating is 5 out of 5.
5.00 Sep 14, 2020 - Oct 22, 2020

"Susan is reliable, knowledgeable & was easy to work with."

Private earnings
Rating is 5 out of 5.
5.00 Apr 26, 2019 - Oct 13, 2020

"Susan is awesome we just don't have more work at this time!"

Private earnings

Susan R. has more jobs. Create an account to review them

Portfolio

Brand Identity and Strategy; PPC and SEO
Brand Identity and Strategy; PPC and SEO
Digital Marketing Portfolio
Digital Marketing Portfolio
Want to see more? Create Account
Susan R.

Susan R.

North OlmstedOH
Job Success
173
Total Jobs
4,438
Total Hours

View profile

Amazon, PPC, Social Advertising, Analytics, Salesforce Pardot

Specializes in
Need a new website for your business? I can develop, create content, map SEO and deliver a high quality website you'll be proud to share with potential customers. Expertise in WordPress, Shopify, Elementor and WooCommerce. I also have extensive experience managing Amazon PPC and SEO, creating e-commerce websites, advanced creation and management skills for Facebook and Instagram ads, Google PPC, web analytics and SEO. Amazon, Google and Facebook product feed optimization and creation, all feeds will be set up quickly, efficiently and accurately. Qualified in Google Analytics, certified in Google Ads. Badged Google Partner. Other key skills include Salesforce Pardot and Marketing Cloud email marketing campaign development and management, online public relations, social media marketing, optimized content creation/marketing, local and mobile search, conversion rate optimization, and social media optimization and management. I have additional expertise in setting up Amazon Seller Central and Vendor Central accounts, optimizing Amazon accounts and listings for growth, feedback and reviews, Amazon customer service, shipping, and competitive analysis. We can take your company and website from market and competitive research, through creative and strategic implementation, to marketing and profitability. In-depth analytics reporting and data analysis also provided.
Rating is 5 out of 5.
5.00 Jan 9, 2020 - Jul 13, 2022

"Fast and efficient"

Private earnings
Rating is 5 out of 5.
5.00 Apr 16, 2021 - Nov 29, 2021
Private earnings
Rating is 4 out of 5.
4.00 Jun 19, 2021 - Oct 12, 2021
Private earnings
Rating is 1.15 out of 5.
1.15 Apr 4, 2021 - May 29, 2021

"Here is my experience with this freelancer: 1. She is not honest person. Everything she was saying was not collaborating with the information on Amazon. I felt like she was tell me anything to make me feel good without delivering good results. 2. I paid her over $2,000 for doing almost nothing. At some point she was running ads on Amazon for the product that was not listed properly. I saw so many mistakes and errors on my listings to the point where I start questioning her motive for taking my project. If there is someone out there who worked with her and feels like she is an Amazon expert, then I can say she had a personal agenda when she decided to take my project. 3. She was not Communicating with me unless I ask her about the status of something. Otherwise, there was no any communication. I requested her to call me a couple of times, but she refused. Her excuse was her phone was not functioning properly. 4. I notified her via email that I was planing to launch my products on Amazon on Monday thus she should complete everything this week. She replied to me that she was going to work on everything and give me an update today Friday May 28, 2021. I did not hear from her and no changes were made on Amazon, everything is messed up. For this reason I have decided to end contract with her and will find someone who is not associated with upwork because I cannot trust what I am reading on upwork about freelancers expertise."

"I could not disagree more with this review. In addition to working on and providing new and updated information for all of his listings on Amazon, I also provided and created numerous product feeds and uploads, which took time and attention to detail, as many of his listings kept throwing errors. This process went on for days, but it was finally completed, so we could fix the variations and get the products properly organized for Amazon. The initial contract was to create and post new listings and variations, as the variations were not properly set up by the previous freelancer. They had to be entirely redone. His SKUs needed to be entirely rebuilt with a proper naming convention as well. He also required research and cleanup on the content and keywords. In the end this was a very fair price and compensation for the work provided to him for rebuilding his listings and cleaning up the prior situation. In the end, there was nothing prohibiting him from advertising all but one listing, and that was being updated per Amazon's request at the time, which is beyond any freelancer's control. As far as reaching out and remaining in contact, when I wasn't working on his listings, I was returning emails, calls, WhatsApp messages and texts. This project was far more complex and involved than originally presented, so additional work was required and provided. While he wanted to be live as soon as possible, there were many issues to resolve before that could happen successfully. I am glad Upwork provides freelancers with the ability to respond to client comments, because this is a case where it is sorely needed."

Private earnings
Rating is 5 out of 5.
5.00 Jan 7, 2019 - Nov 21, 2020
Private earnings
Rating is 5 out of 5.
5.00 Oct 30, 2020 - Oct 31, 2020

"Susan was great to work with. Very adaptable in taking on a broadly defined task and making progress."

Private earnings
Rating is 5 out of 5.
5.00 Dec 13, 2019 - Oct 30, 2020

"She was awesome. Easy to work with."

Private earnings
Aug 6, 2020 - Oct 25, 2020

This feedback has been removed

Private earnings
Rating is 5 out of 5.
5.00 Sep 14, 2020 - Oct 22, 2020

"Susan is reliable, knowledgeable & was easy to work with."

Private earnings
Rating is 5 out of 5.
5.00 Apr 26, 2019 - Oct 13, 2020

"Susan is awesome we just don't have more work at this time!"

Private earnings

Susan R. has more jobs. Create an account to review them

Portfolio

Brand Identity and Strategy; PPC and SEO
Brand Identity and Strategy; PPC and SEO
Digital Marketing Portfolio
Digital Marketing Portfolio
Want to see more? Create Account
More than 30 hrs/week