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Julia B. Status: Offline
Palma, Spain
100% Job Success
Rising Talent

Virtual Assistant | Sales & Customer Care Specialist | English-Spanish

Hey 👋🏼 I'm Julia! I am here to take care of your administrative burden while you focus on the important⚡️ If you feel overwhelmed with the administrative part of your business or you need some help in answering e-mails and arranging appointments, or you simply want to free your time by delegating some tasks... I'm happy to help you with: 📎 Administrative tasks CRM Management Calendar & e-mail management Meetings and appointments coordination Flight, accommodation, and transportation bookings Google Sheets File organization Data entry 👥 Customer support Providing support and detailed information about services to customers. Offering recommendations based on customer needs. Scheduling appointments; creating and managing bookings. Complaint Management 📃Spanish - English translation General translation Website and content adaptation Terms and Conditions and Privacy Policies. 🔎 Research and legal research Gathering information on a chosen topic Market research Report writing My experience Recently, I worked as a Virtual Assistant, taking care of company systems and automations, document translation, data entry, back office work in general and managing communications with stakeholders and clients. With over 5 years of experience in sales and customer service, I led teams while overseeing administrative workload and processes. I have a strong legal background and participated in marketing campaigns for a law firm as a blog content creator. More in my resumé.
Work history
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Skills

Skills

  • Castilian Spanish
  • English
  • Email Communication
  • Virtual Assistance
  • Customer Service
  • Sales
  • Administrative Support
  • Report Writing
  • Project Management
  • Customer Support
  • Legal Research
  • Online Research
  • Complaint Management

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