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Daniela V.

Daniela V.

Montevideo, Uruguay

Bilingual Customer Service Expert | Tech Support | Virtual Assistant

I am a Customer Service-oriented person. I have experience using Salesforce and Zendesk ( CRM). As well as Slack and Trello. I worked as a Virtual Assistant and a Researcher. Regarding my technical background, I worked in different technical positions. I assisted customers from all over the world. That made me adjust to audiences with patience and kindness as a key part of my role. I have received many compliments through these years from pleased customers not only external but also internal. Some of my skills are the following: • Leadership. • Good communication. Active listening, Positivity, Self-Control. • Assertiveness when efficiently dealing with customers. • Problem solving using negotiation and persuasion. • Analytical thinking. • IT skills. • Empathy with people to create a good rapport. • Team player but also if needed I am capable to work alone without any or minimum supervision. • Ability to learn on the fly. • Strong work ethic. • Ability to work under pressure • Flexibility/Adaptability • Multi-tasking I would be glad to be contacted and see how can I contribute with my knowledge to improve your business.
Rating is 5 out of 5.
5.00 Dec 7, 2020 - Feb 19, 2021
Private earnings
Rating is 5 out of 5.
5.00 Dec 22, 2020 - Dec 28, 2020
Private earnings
Daniela V. has more jobs. Create an account to review them

Skills

Daniela V.

Daniela V.

Montevideo, Uruguay
6
Total Jobs
39
Total Hours

View profile

Bilingual Customer Service Expert | Tech Support | Virtual Assistant

Specializes in
I am a Customer Service-oriented person. I have experience using Salesforce and Zendesk ( CRM). As well as Slack and Trello. I worked as a Virtual Assistant and a Researcher. Regarding my technical background, I worked in different technical positions. I assisted customers from all over the world. That made me adjust to audiences with patience and kindness as a key part of my role. I have received many compliments through these years from pleased customers not only external but also internal. Some of my skills are the following: • Leadership. • Good communication. Active listening, Positivity, Self-Control. • Assertiveness when efficiently dealing with customers. • Problem solving using negotiation and persuasion. • Analytical thinking. • IT skills. • Empathy with people to create a good rapport. • Team player but also if needed I am capable to work alone without any or minimum supervision. • Ability to learn on the fly. • Strong work ethic. • Ability to work under pressure • Flexibility/Adaptability • Multi-tasking I would be glad to be contacted and see how can I contribute with my knowledge to improve your business.
Rating is 5 out of 5.
5.00 Dec 7, 2020 - Feb 19, 2021
Private earnings
Rating is 5 out of 5.
5.00 Dec 22, 2020 - Dec 28, 2020
Private earnings
Daniela V. has more jobs. Create an account to review them

Skills

As Needed - Open to Offers

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