Melissa D.
Rising Talent

Ensure all operations are carried on in an appropriate, cost-effective

PERSONAL PROFILE Result-oriented Operations Manager with 10 years of work experience overseeing projects, and teams as the operations manager. I've earned my bachelor's in Commerce and have strong strategic planning skills. SOFT SKILLS * Change Agent * Collaborator * Communicator * Innovator * Planner * Thinker Melissa D'souza Manager-Operations PROFILE SUMMARY * Communicate job expectations; plan, monitor, appraise, and review job contributions, Recruit, select, train, assign, schedule, coach, counsel, and discipline employees * Plan and review compensation actions; enforce policies and procedures Contribute operations information and recommendations to strategic plans and reviews; prepare and complete action plans; implement production, productivity, quality, and customer-service standards; resolve problems; complete audits; identify trends * Maintain a safe and healthy work environment by establishing, following, and
Work history

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  • Team Management
  • Organizational Plan
  • Soft Skills Training
  • Product Knowledge
  • Team Training
  • Communication Etiquette
  • Customer Onboarding
  • Training & Development
  • Email Communication
  • Social Media Replies