Lennelyn C.
Lipa CityPhilippines

virtual assistance

Exceeding customer expectations by providing the right resolution to solve their concerns. Analyzing the problem and driving the solution. Identify the root cause of the issue and develop effective solutions. Diagnosing and providing a part in resolving inquiries related to all aspect, including device configuration, networking and account management. Assisting and serving professors about their accounts. Providing excellent customer service to professors, answering their inquiries promptly and efficiently. Understand the account management system well to provide accurate guidance on resetting passwords and other account-related issues. Guiding the professors and students in uploading their assignment s to their learning management system account. Providing resolution and troubleshooting in their learning management system account. Provide effective troubleshooting and resolution to any issues that professors and students encounter

Skills

  • Communications
  • Virtual Assistance
  • Filing
  • Time Management
  • Problem Solving