Berkcan B.

Berkcan B.

BalikesirTurkey

Customer Experience & Tech Support | Computer, Google, Office Design

ABOUT ME I am organised and highly motivated customer representative with 2 years experience. I always improve my skills and expertise in customer relations. I always improve my english pronouncation. I have very good communication skills both written and spoken language. I have a positive attitude towards my colleguages in the workplace and I really enjoy working in a team. I believe that I provide excellent customer service. I am passionate about helping our customers and I always show our customers empathy and make them feel like I am ready to help. At the end of our conversations , customers say “thank you for being kind and helpful” to me. Working as customer service representative has contributed me a lot . I learned how to become better problem solver employee because there were many types of people contacting the call center for their issues and inquiries. I got used to understanding different accents and dialects in english language which improved my communication skills. While customers explained their issues over the phone , I was taking my notes on the computer and identifing the problem. I was finding multiple solutions for problems. This also made me a good listener and detail-oriented customer representative
Berkcan B.

Berkcan B.

BalikesirTurkey

Customer Experience & Tech Support | Computer, Google, Office Design

Specializes in
ABOUT ME I am organised and highly motivated customer representative with 2 years experience. I always improve my skills and expertise in customer relations. I always improve my english pronouncation. I have very good communication skills both written and spoken language. I have a positive attitude towards my colleguages in the workplace and I really enjoy working in a team. I believe that I provide excellent customer service. I am passionate about helping our customers and I always show our customers empathy and make them feel like I am ready to help. At the end of our conversations , customers say “thank you for being kind and helpful” to me. Working as customer service representative has contributed me a lot . I learned how to become better problem solver employee because there were many types of people contacting the call center for their issues and inquiries. I got used to understanding different accents and dialects in english language which improved my communication skills. While customers explained their issues over the phone , I was taking my notes on the computer and identifing the problem. I was finding multiple solutions for problems. This also made me a good listener and detail-oriented customer representative
More than 30 hrs/week