Ailyn G.

Ailyn G.

Makati CityPhilippines

Information Technology Service Management

Monitoring, Managing and Reporting all the IT asset Hardware & Software inventory in URC & JG Summit - Handle Database using Service Snow for IT inventory. - Installing and configuring computer hardware, operating systems and applications. - Have proper tagging before we deploy to user. - Assisted clients with diagnosis of software and hardware issues, Maintenance, Upgrade and other concerns. - Prepare documentation for IT asset - Make sure all data is up to date - Replacing parts as required. Key IT Achievement - Migrate to new IT asset Inventory from manual to auto discoverable IT asset inventory
Ailyn G.

Ailyn G.

Makati CityPhilippines

Information Technology Service Management

Specializes in
Monitoring, Managing and Reporting all the IT asset Hardware & Software inventory in URC & JG Summit - Handle Database using Service Snow for IT inventory. - Installing and configuring computer hardware, operating systems and applications. - Have proper tagging before we deploy to user. - Assisted clients with diagnosis of software and hardware issues, Maintenance, Upgrade and other concerns. - Prepare documentation for IT asset - Make sure all data is up to date - Replacing parts as required. Key IT Achievement - Migrate to new IT asset Inventory from manual to auto discoverable IT asset inventory
More than 30 hrs/week