Kip B.
NairobiKenya
96% Job Success
Top Rated Plus

Tech Support Specialist

Are you searching for a seasoned IT professional with a proven ability to manage multiple tasks with ease and provide stellar support for your organization? Look no further, As a Technical Support Specialist with over 10 years of experience in the IT industry, my strengths and skills include: In-depth knowledge of Microsoft software and products, including Windows OS, Office Suite, and Microsoft 365 Services . Excellent problem-solving skills and ability to diagnose and troubleshoot technical issues effectively. Strong communication and interpersonal skills, allowing me to interact with customers and team members efficiently. Ability to work well under pressure and prioritize tasks effectively to meet deadlines. My education background includes various Microsoft certifications including Windows and Office products. Overall, I am a dedicated and experienced Technical Support Specialist with a proven track record of delivering high-quality customer service and resolving complex technical issues.
Work history
Skills

Skills

  • End User Technical Support
  • Technical Support
  • ServiceNow
  • IT Infrastructure
  • User Technical Training
  • System Administration
  • Office 365
  • Google Cloud Platform Administration
  • Remote Connection Support