Kip B.
Nairobi, Kenya
100%
Job Success
Top Rated Plus
Tech Support Specialist
$10.00/hr
Are you searching for a solutions oriented, seasoned IT Support Specialist with proven ability to manage multiple tasks with ease and provide stellar support for your organization?
Look no further, As a Technical Support Specialist with over 10 years of experience in the IT industry, my strengths and skills include:
In-depth knowledge of Microsoft software and products, including Windows OS, Office Suite, and Microsoft 365 Services .
Excellent problem-solving skills and ability to diagnose and troubleshoot technical issues effectively.
Strong communication and interpersonal skills, allowing me to interact with customers and team members efficiently.
Ability to work well under pressure and prioritize tasks effectively to meet deadlines.
My education background includes various Microsoft certifications including Windows and Office products.
Overall, I am a dedicated and experienced Technical Support Specialist with a proven track record of delivering high-quality customer service and resolving complex technical issues.
Work history
Work history
Computer Tech Assistant - Win10 - help troubleshoot various issues + ongoing maintenance as needed.
May 19, 2022
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Jun 15, 2024
"Kip did an amazing job with my project, it was a series difficult tasks/problems and he did it perfectly, and far beyond my expectations. A true professional expert. Very highly…
Private earnings
PGS EN M365 Admin Support - Fixed Price
Feb 5, 2024
-
Mar 15, 2024
Private earnings
PGS EN M365 Admin Support - TS
Oct 4, 2023
-
Feb 12, 2024
Private earnings
Platform Partner Support Specialist
Sep 12, 2022
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Present
Job in progress
Private earnings
Force an application to use a network card in windows
May 20, 2022
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Present
Job in progress
Private earnings
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Skills
Skills
- Online Chat Support
- End User Technical Support
- Technical Support
- IT Infrastructure
- User Technical Training
- System Administration
- Hardware Troubleshooting
- Office 365
- Helpdesk
- Google Cloud Platform Administration
- Desktop & Laptop Support
- Tech & IT
- IT Support
- Managed Services