Will B.

Will B.

LondonUnited Kingdom

Sales Operations Specialist - CRM, Business Intelligence

My main experiences are in: Customer operations: - Ensuring a seamless customer journey - Minimising time lag at each stage - Allowing for scale with all external operational activities - Using technical abilities to create automations, platforms, integrations and other methods to allow a company to scale Customer Success: - Creating and managing feedback cycle with customers, to allow quantitative and qualitative information to be used within product development - Creating an amazing customer experience: including onboarding new customers and retaining existing customers - Building and maintaining relationships with key partners, and ensuring continuous onboarding of new features to get the most out of the product Iteration: - Create reports, dashboards and other reporting tools to allow complete visibility of all processes, and to shed light on improvements to be made with the product and the process - Aid decision making, and use the information within business strategy - Business intelligence
Rating is 5 out of 5.
5.00 Jan 28, 2021 - Apr 12, 2021
Private earnings

Will B. has more jobs. Create an account to review them
Will B.

Will B.

LondonUnited Kingdom
3
Total Jobs
46
Total Hours

Sales Operations Specialist - CRM, Business Intelligence

Specializes in
My main experiences are in: Customer operations: - Ensuring a seamless customer journey - Minimising time lag at each stage - Allowing for scale with all external operational activities - Using technical abilities to create automations, platforms, integrations and other methods to allow a company to scale Customer Success: - Creating and managing feedback cycle with customers, to allow quantitative and qualitative information to be used within product development - Creating an amazing customer experience: including onboarding new customers and retaining existing customers - Building and maintaining relationships with key partners, and ensuring continuous onboarding of new features to get the most out of the product Iteration: - Create reports, dashboards and other reporting tools to allow complete visibility of all processes, and to shed light on improvements to be made with the product and the process - Aid decision making, and use the information within business strategy - Business intelligence
Rating is 5 out of 5.
5.00 Jan 28, 2021 - Apr 12, 2021
Private earnings

Will B. has more jobs. Create an account to review them
Less than 30 hrs/week