Ronalyn F.

Ronalyn F.

Pasig CityPhilippines

Process Specialist - Back-office As A Support

• 11 years of Customer Service experience. • Top Performer for consecutive quarters. • Customer commendations recipient • Awardee of Rising Star and Going Above and Beyond awards. • Project manages on behalf of Solution Provider. Task includes pre-sales assistance, end-to-end order management and post-sales assistance. • Fast learner of different processes. • Intermediate knowledge in legal, medical, and telecom terminologies, correct spelling, punctuation and grammar. • Typing skill of 50 to 60 wpm. • Excellent communication skills, both verbal and written. • Assisted in assignment delegation to team members. • Trained new hires for intake, transcription, and proofreading processes.
Ronalyn F.

Ronalyn F.

Pasig CityPhilippines

Process Specialist - Back-office As A Support

Specializes in
• 11 years of Customer Service experience. • Top Performer for consecutive quarters. • Customer commendations recipient • Awardee of Rising Star and Going Above and Beyond awards. • Project manages on behalf of Solution Provider. Task includes pre-sales assistance, end-to-end order management and post-sales assistance. • Fast learner of different processes. • Intermediate knowledge in legal, medical, and telecom terminologies, correct spelling, punctuation and grammar. • Typing skill of 50 to 60 wpm. • Excellent communication skills, both verbal and written. • Assisted in assignment delegation to team members. • Trained new hires for intake, transcription, and proofreading processes.
More than 30 hrs/week