Donna M.
Santa RosaPhilippines
100% Job Success

Virtual/Administrative Assistance and Customer Service Support

I am a proactive and goal-oriented administrative professional with comprehensive years of experience in administrative assistance and customer service support honed from diverse work experience. Currently, I am keen on pursuing a challenging yet rewarding position as a virtual assistant to further increase my knowledge, skills, and abilities, while advancing my career. I am a previous teacher and currently a business owner but the hunger for learning never stops me. I display knowledge of virtual features honed from self-studying across vast online platforms and courses. Moreover, I display familiarity with the culture and market standards in the United States through participation in online discussions in YouTube and other professional development seminars. I exemplify a great passion for working as a virtual assistant and I have always kept myself updated with the newest and updated materials and tools in the virtual world. I always give my best to improve my skills, while identifying ways toward self-improvement in my work. In addition to that, I have articulate oral and written communication skills to deal with any kind of customer. I consider myself to be goal-oriented with a strong desire to succeed and work toward outstanding results. I take pride in working hard and enjoying challenges and demands. To familiarize you with some of my qualifications, here are some of the abilities that I could bring to you as a client: • Scheduling appointments • Creating presentation • Providing first customer service • Handling escalations • Arranging travels • Organizing processes • Updating database and files • Resolving problems and issues • Planning and creating strategies • Writing content • Developing basic graphics and designs With my rich mix of skills and experience, I am certain that you would gain a loyal, competent virtual assistant. I certainly possess key assets that would bring a positive impact and contributions to you as my client.

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