Johann H.
Port ElizabethSouth Africa
100% Job Success

Awesome Customer Support and Service.

Hi, Johann here. I am a customer support specialist. When I work for you I will do everything in my power to make sure you get only the best possible service. I make sure your clients are taken care of no matter what. I specialize in Ticket(Freshdesk and Zendesk), Email(Outlook and Gmail), Chat(used several), and Phone support. I have experience working on Intercom, ActiveCampaign, Gotowebinar, ClickFunnels, Jirra, Shopify, Orbelo, to just name a few. In my free time, I help the kids with their streaming and have experience working with Davinci, Handbrake Blender. I like to learn new things and have the ability to learn very quickly. I make a point of learning something new every day. I will make an effort to learn all aspects of your business to be able to assist your clients with Fast and Efficient service. If you are looking for somebody that cares about your clients and dedicates everything he has to provide you with his best then I am your guy. Let me know if you would like to set up a chat to see if we are a good fit. Thank you, Johann
Work history

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Skills

Skills

  • Email Communication
  • Email Support
  • Technical Support
  • Customer Satisfaction
  • Communication Skills
  • Ticketing System
  • Answered Ticket
  • Client Management

Testimonials

Endorsements from past clients

"I hired Johann to do customer support for an ecommerce store. He was a pleasure to work with. Understood instructions clearly, went the extra mile to solve customer problems and was available at the prime times that I needed a customer support agent."

Walter H. | Owner
Ecom Store May 2021

Verified


"Johann joined us a week before Christmas when we needed last minute support. He was professional, reliable, and timely! I would highly recommend him."

Lucy H. | Co-Founder, COO
go-to mobile games publisher Mar 2021

Verified