Felmarose S.

Felmarose S.

Makati CityPhilippines

Customer Service Representative, Technical Support Representative

Over 6 years of experience in the BPO industry. I manage to work with big companies like Microsoft and Telstra. Out of these years, three have been spent working as technical support, customer service, order processing specialist, and promoted to subject matter expert. Handling inbound, outbound calls, Chat, and Email Support for gaming, telecom, and retail companies is my expertise. I am always dedicated to my work as I am the sole breed winner of the family. I strive hard to make my employee satisfied and so they could hire me in the future. I have proficient knowledge using the following: Salesforce Zendesk Slack Swoop Avaya One - X
Rating is 5 out of 5.
5.00 Feb 19, 2022 - Mar 4, 2022

"great work"

Private earnings
Rating is 5 out of 5.
5.00 Jan 28, 2022 - Feb 18, 2022

"Great work"

Private earnings

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Portfolio

Certificate of Completion
Certificate of Completion
Top Performer of The Year 2018
Top Performer of The Year 2018
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Felmarose S.

Felmarose S.

Makati CityPhilippines
3
Total Jobs
60
Total Hours

View profile

Customer Service Representative, Technical Support Representative

Specializes in
Over 6 years of experience in the BPO industry. I manage to work with big companies like Microsoft and Telstra. Out of these years, three have been spent working as technical support, customer service, order processing specialist, and promoted to subject matter expert. Handling inbound, outbound calls, Chat, and Email Support for gaming, telecom, and retail companies is my expertise. I am always dedicated to my work as I am the sole breed winner of the family. I strive hard to make my employee satisfied and so they could hire me in the future. I have proficient knowledge using the following: Salesforce Zendesk Slack Swoop Avaya One - X
Rating is 5 out of 5.
5.00 Feb 19, 2022 - Mar 4, 2022

"great work"

Private earnings
Rating is 5 out of 5.
5.00 Jan 28, 2022 - Feb 18, 2022

"Great work"

Private earnings

Felmarose S. has more jobs. Create an account to review them

Portfolio

Certificate of Completion
Certificate of Completion
Top Performer of The Year 2018
Top Performer of The Year 2018
Want to see more? Create Account
Less than 30 hrs/week